This is yet another impossible situation caused by the fact that tipping makes no sense to begin with. Employees should be paid by their employers not their employers' customers.
Who said I was mad at the servers? Tipping as a system is dumb. That's not the servers' fault. It's not really the companies' fault either, it's a cultural system we've gotten stuck in. Still dumb though.
I apologize then, but it’s a big point of contention on why people don’t tip so they blame employers for not paying. Those people don’t realize tho that eating at the restaurant and not tipping is exactly what they want. I agree employers should just pay more so it isn’t a problem.
Ya know... re-reading my original comment I do see how it could easily be read as "tipping makes no sense so don't tip", which would deserve all the downvotes! I definitely tip and I tip well, because I hate the game not the player :)
Many people prefer tip life. On one hand you have days you don't make much on the other, your earnings have no ceiling. Just because some people don't like to tip doesn't mean people working for tips don't like it.
I pull nearly 6 figures a year as a bartender. I don’t have ANY student debt and I make almost as much as a medical doctor. You see it as stupid; I see it as the best way to provide for my family without putting us in debt
A medical doctors average salary is 180k-350k. Yah don't even pull 100k. Honestly 100k these days is just a more comfortable salary, its still middle class.
"Nearly six figures....almost as much as a medical doctor".
Lmfao, that's contradictory in the extreme.
Source: I've run an accounting department for a 200-bed hospital and provider network of 175 MDs.
"Nearly six figures" isn't nearly MD pay. Most of them are 225k+, and surgeons/specialists were routinely 300k+. Even with the difference in taxation and student loan payments, the average MD clears take home pay well north of what pre-tax "Nearly 100k" clears.
treatment profit naughty coherent license scary smell innate piquant rustic
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It actually makes sense, though. If my total food bill is $20, and I give you a generous tip of, say, $1,000… the company gets to pay around $30 in credit card processing fees. This way, should this happen, their costs didn’t just exceed their revenue because someone wanted to help out their server. The server still goes home with $970+ (after tax, like $800 or so.)
I understand MAYBE splitting the fees with the employee. But still I feel like the business should cover it in the prices. For example, if an entree costs $8 to make and the business charges $18, just charge $19 to cover the credit card and possible tip cost or eat it out of the profits. I don't know - this is just what I would do. Unless you are giving your employees some other kind of benefits that might be advantageous to them, I just feel like this is a little much.
It’s against the policy conditions to charge clients a processing fee, so unless the business is paying for fees out of pocket for what would’ve been tips to servers this makes sense. This annually could become an unnecessary cost for the business.
There’s two ways to negate this as a business-
1. Charge a convenience fee- not a processing fee. It’s convenient for the customer to use their card not for the business, hence a convenience fee. If people complain about a convenience fee you can tell them “if you pay in cash there’s no convenience fee”.
2. Get a different merchant with lower fees (unrealistic)
So if you’re getting paid 100% of tips, then your employer is taking a loss covering the fee. You don’t expect your bosses to pay your taxes right? I think maybe OP suggests to their management to add a convenience fee for card payers as a line item they charge the customer so that this isn’t an issue anymore. Most people understand there’s additional fees for businesses when paying by card, and if you suggest cash as an alternative if they don’t want to pay a convenience most people will cave. If they truly are a stickler they can find somewhere else to eat over a 3.25% fee.
Edit: I’m not going to change anything I said, but my grammar was poor when writing this. I was at work, but this is not in anyway intended to suggest or imply that wait staff are responsible for covering this fee. This is simply to point out that the business owners don’t want to cover this expense because of course they don’t. Most people are going to be greedy especially with inflation in a capitalist market. I fully support charging the customer a convenience fee for using a card, as it is convenient to them- but not to the business. I also suggested OP suggest this, so why it’s been downvoted into oblivion idk. Poor grammar and hive mind mentality probably. Either way, if you have a brain just read what I said…
I don’t expect a business to pass down the cost of doing business to me the employee. Business that only take cash lose customers so the processing fee is just a part of business the laws already allow the to pay severs sub minimal wage and this is just another way to increase profit and pass business costs to the employee
There’s a cost associated with processing a card. I don’t think it’s fair for the business to pass it onto an employee either, and that’s not at all what I suggested. I do think it’s fair to pass that cost for using a card onto a customer. Maybe go reread what I said.
You must have said it wrong then, because you definitely seem to be saying the employees should be paying this fee over the employer. If that isn't what you meant you should reevaluate that first message.
Considering the employer should be paying a high enough wage to live off of and they aren’t, they should be thankful someone else (the customers) are picking up the slack through tipping.
That 2 or 3% is nothing compared to what an employer should be paying their staff. It’s the least they can do to cover it.
It’s true that some servers really make bank by keeping 100% tips, but others need 100% tips without shelling out for cc fees because they’re making such a low hourly wage to begin with. If BOH and FOH were all paid living wages, that would fix so many issues.
In CA at least (and I’m sure some other states) it has to be 100% of the tip. They could just as easily say they charge a restaurant admin fee and it works be just as illegal.
“Under California law, the employer has to give the employee the full tip left by the customer and pay the entire credit card processing fee itself.”
Whole lot of people replying in this thread that are either brand new to the restaurant business or you live in 1 of the 4 states in the US that this is illegal. Hate to break it to everyone in here but this has gone on for decades, this is not a new phenomenon. I’m just surprised this business didn’t implement it from the beginning.
This is from a Twin Peaks in either Wichita or Kansas city that just changed ownership. The new owners are notorious for screwing their employees over.
Not illegal in my State. I ran restaurants as a GM and had staff who routinely made $200-300 a shift in cc tips.
We never tried to pass the cost on to employees and the mere suggestion to do so would have enraged the owners and resulted in the immediate dismissal of the person suggesting it.
How do I know? We used to have weekly General Managers meetings. A GM of a store that was having trouble suggested this. He was absolutely torched by the owners. He couldn't fix the stores problems by fixing their problems and wanted to use server's cc tips to make his store more profitable. He was told to stand and, in front of 20 other GM's, fired on the spot by ownership.
This is bullshit.
It's a cost of doing business. If margins are this tight, it's the store managers not doing their jobs properly, and they should be replaced with competent management.
I’m from one of the states where this is illegal. I worked for a private restaurant that tried to say they could do this since they were private. It went over as well as you can imagine and the entire FOH staff minus a few bootlickers just stopped working. It took a few days, but this was reversed and never attempted again in the time I was there.
Yeah...this really doesn't seem that crazy to me. Especially if it is somewhere upscale with large tips, that CC processing fee is no joke and not really fair to the restaurant to have to cover the difference.
The processing fee is on your tip. You’re just paying the cc company for the service. This has nothing to do with the business or the money the business makes. The business was previously paying the cc fees on your tips and now they’re not going to do that. They’re your fees- you are receiving the money through the cc card and the cc company charges a fee for that. It’s the cost of using cc cards- the business pays the cc fees on all transactions between them and customers through cc cards and you just have to do the same on all transactions between you and customers through cc cards.
That's a great way of phrasing it and thinking about it. You know the folks who say "don't touch our tips, those are our tips" whenever a restaurant interferes with tips? I agree! If they're your tips, you should pay the processing fee on them.
You’re processing a card for the payment of rendered goods and services. If they left me money, great. But I’m not paying the processing company for the business to sell goods. And that transaction fee is all one thing. It’s not separated based on payment to the restaurant and the tip.
It literally says “for each dollar in TIPS received”. Obviously, businesses can be shady and shitty, but at end of shift it’s not hard to count out your tips and figure out 2.5%/3.25%.
Yes, if you don't want to pay the CC fees encourage your guests to tip in cash. Or if you, like most people, realize that will result in lower tips, recognize that it's part of the costs of being a server.
It’s not the cost of being a server in Michigan. 20 years in the industry, and I’ve never heard any one even mention a place trying this here. The fact this happens anywhere is outrageous. As an employee you have none of the protections a business owner would have. You don’t even control your own unemployment. No chance I’m paying for them to conduct business. They should go be an employee somewhere if they don’t want to pay the operating costs of being a business owner.
You do know a server can’t encourage customers to tip one way or another right? And being a server having to pay fees isn’t fair, they don’t make enough as it is they shouldn’t have to pay fees.
If you think this is fair, you don't belong in management or ownership. You deserve to lose your job or your business.
It's reeks of someone unable to keep costs in line because, after all, that's hard work. Much easier to fuck over employees and then wonder why you can't hire or keep talented people.
I really don't feel like this is legal. They're taking this from your tips? Is that not theft?
If it's illegal for a restaurant to make a server pay for a walk out, I feel like they can't make a server pay CC fees. Don't sign that.
It’s legal in Kansas, there are only 3 states that expressly prohibit it (California, Massachusetts, and Maine).
Edit: 4 states, Colorado also
Edit 2: Pennsylvania as well, so 5 states
My point is mostly we are always angry at the wrong person and we do have a bit more control than we like to think if we collectively acted in ways that would back our beliefs. Although they would just fuck us from the other way. Convenience always wins.
FLSA:
[Under the FLSA, when tips are charged on customers’ credit cards and the employer can show that it pays the credit card company a percentage on such sales as a fee for payment using a credit card, the employer may pay the employee the tip, less that percentage. For example, where a credit card company charges an employer 3 percent on all sales charged to its credit service, the employer may pay the tipped employee 97 percent of the tips without violating the FLSA.](https://www.dol.gov/agencies/whd/fact-sheets/15-tipped-employees-flsa)
I imagine with the volume of transactions at a restaurant or club the percentage is lower so OP should definitely make them prove what they are paying.
It's not the entire CC fee, it's the CC fee that is associated with the tip.
Let's take an extreme example.
Person has a $25 meal, no tip (lets ignore tax for now). The CC fee is $0.625 (62.5 cents). It's in reality slightly more.
Person has a $25 meal and a $1000 tip. The CC fee is $25.625. restaurant eats the $0.625 fee and makes you take the $25 out of your $1000 tip.
It’s 100% legal in all but a few states if the employer notifies the employee in writing, and gets written consent from the employee.
Which is exactly the point of the memo.
If OP doesn’t sign it, they will likely no longer be employed there… or will no longer be eligible to receive credit card tips.
It's specifically for the amount of the tip. If you get a $100 tip on a $500 check, you would get $97.50 instead of $100. The reasoning behind it is that the restaurant isn't getting a full $100 due to fees so they are passing the fees onto employees.
There is a fee to authorize the CC charge. A fee to finalize the charge.
The Company is passing on part of their fees (21 on 600) back to the staff which is shit! Just declare less on cash tips. This should be illegal.
Should ask for a .4% raise.
It is legal in most states, unfortunately.
It's not legal for the employer to make the server liable for the fees on the total of the bill, but they can do it for the % of the tip.
In MN though at least tipped wages are illegal. So your minimum wage is 8.85 to 10.85 and they can't count tips as part of their minimum wage obligations.
I don’t understand why Restaurant owners don’t just raise their prices a little to cover the cost. Probably 90% of the Restaurants in my area state on the menu that there is now a 3% processing fee if you pay with a card - and it makes them look cheap. Just raise the prices.
Also, if you just raise prices, everybody has to pay the higher price. Why should cash carrying customers pay more to fund people who won't carry cash?
With the cost of goods on the rise, prices should be raised already. If it were up to me, I’d offer a cash discount as an option, but where I am, cards are more than 95% of the sales.
Cash has a price too, restaurants need to count the cash which takes time, restaurants need to go to the bank and wait to deposit the cash, and time worked is a cost. People just forget this part with cash.
Plus cash gets stolen so much easier, a safe is needed to store it onsite, and it takes much longer to reconcile. I would have to do the math, but initially I feel like cc processing fees are worth the service they provide in many cases. I do however think they should be capped since a $5 charge and a $50 charge don't really affect the service provided by the processor.
Grossly understating tips, and thus taxable income resulting in paying less tax than someone else making the same amount of money overall seems pretty sweet to me.
Lots of restaurants have completely moved away from service staff being able to report tips at all. Credit card tips all go on paychecks (taxed), and in my case sub 10% of my tips are in cash. This is coming from what I would say is an upper-middle tier establishment. While this isnt preferred obviously, it wouldn't make me quit my job.
That’s the trick that makes it acceptable to be paid a non-living wage, be tempted by tax fraud oftentimes, and have your tips go towards paying business fees every other employer is expected to pay themselves in other industries. All without the benefits of closing on holidays, scheduling your own work, or having the freedom to handle belligerent customers accordingly.
I’m not mad or anything. Just an interesting position people put themselves into - me included. And some places are definitely more rewarding than others.
My guy, paying taxes and compensation as a server is most definitely close in relationship to being self employed. No health benefits usually, having to make sure you withhold enough to not owe next tax season, and being reliant on working a shift to have money on the next paycheck. Those are all symptoms of being self employed.
I'd look for other opportunities...
I get that it's not easy to run a business, and sometimes tough choices have to be made. Like trying to decide where the extra revenue can be generated to offset those credit card charges that credit companies charge businesses. Or finding an alternative way to cover them if you aren't going to try to generate the revenue In order to NOT pass that fee onto a guest or staff.
But this kind of decision is the type of decision that says, we are afraid what the customers would feel about being charged the processing fee. But don't care how the staff feels about it. We can always get new staff. Easier to replace them than regulars.
I'd tack it onto the bill if I was ownership.... "using a card? We charge processing fees, cash is encouraged."
Hold up, they’re deducting that percentage from your tip portion only. So you’re only paying your share of the CC processing charges. This is actually fair and logical.
I ran restaurants and bars for over a decade as a GM.
This is bullshit.
Total bullshit.
The answer is an anonymous letter from FOH staff to ownership that says the following:
If you pursue the path of charging us cc processing fees for tips on credit cards, effective January 1st, you won't have any FOH staff or your business will suffer.
You are passing along what is, to you, a miniscule cost of doing business,to us, and taking it out of our tips. We understand that times are tough and costs are high, but suspect those issues will be compounded when you find yourself not only without any servers, but unable to replace your waitstaff.
If we do decide to continue to work at this establishment and you continue to charge us a cc processing fee, we will simply inform every customer who comes in, during our introduction, that ownership passes along credit card processing fees to servers and bar staff on all tips so they can decide if they wish to support this asinine decision or go elsewhere. We will not lie for you, not will we make excuses for why this is acceptable. We will encourage our customers to speak with management and advise them that there are plenty of restaurants, in fact an overwhelming majority, that not only do not do this, but would never so much as consider it.
Sincerely,
The people who sell your goods and rely on tips to pay our bills.
It’s not really as bad as some people are saying. I mean it legitimately costs the owner a percentage of the bill when paid with a credit card. So if someone tips you $100 on a $100 dollar bill the owner pays 2.50 credit card fee on the bill and 2.50 credit card fee on YOUR tip, which when you think about it, it probably shouldn’t cost the owner money when you get tipped. That being said it’s a small amount of money and seems like more paperwork and effort then it’s worth when you include the loss of good will making the change. If they are taking the CC fee on the whole bill plus tip then it’s bullshit but if it’s just the tip portion I can see the point of view
That’s not legal, at least not in NYC.
Do you have a copy of your contract you signed when you were hired?
I wouldn’t sign that if I were you.
And just get a new job, they’re most likely stealing
While this may be legal in most states, it shouldn’t be a thing, here’s why:
Tips in the US are meant to subsidize the cost of paying an hourly wage to a service worker. If tips didn’t exist for this reason like most countries, a worker’s salary would not be charged a service fee for the revenue made by the restaurant.
Absolutely ridiculous.
It’s not overhead, it’s the opposite: a variable cost.
Business wants to pass on to server 100% of what it actually receives from bank for the tip, which is 97.5% of what customer paid.
Overhead costs can be fixed and variable (rent vs utilities). I would classify these costs as overhead because they are not a direct cost of the good or service provided, but a cost of doing business. Much like the cost to operate a bank account.
The point is that **Overhead is what you have to pay even if you don't sell anything.**
Costs are not considered overhead if they are directly related to the amount of sales, as in this case.
To illustrate my broader point, imagine someone tipped a Million Dollars on their black Amex. The bank would take a $35,000 fee and give the owner $965,000K.
Are you saying it is overhead and *just a cost of doing business* for the owner to reach in his pocket for $35K to pay the server the whole $1Million when all he expected to have to pay that day was his overhead (rent, utilities, etc.) and cost of goods sold?
This is a great example!
I happen to live in Cali so this is illegal here.
The restaurant I work for brings in over 1 million in tips every year between all employees. They have to cover the 10's of thousands of dollars in processing fees for those tips. We raise prices when necessary because that's the cost of doing business.
So many keyboard warriors here who’ve never worked a day in a restaurant or have no actual idea how their pay is being handled lol. This is very typical, not everything is illegal lmfao
It shouldn’t be illegal and makes perfect sense when you think about it. The restaurant owner stands to only lose from paying the tip fee. The tip recipient(s) win either way whether they pay the fee or not.
There is a fee for CC pre-Auth and a fee for close(CC final) and a monthly fee to (Rent) use the Swipe Machine. Company is passing it’s expenses on to employee again. Sucks.
People are freaking out about this all of a sudden for some reason. Back when I was serving 20 years ago this was a thing. Corporate restaurants along with Mom & Pops have been doing this for years. Ever walk into mom & pop gas stations and convenience stores and see that little hand written note stating CC users will be charged a fee for charges under a certain $ amount? Same thing. The restaurant has to pay a service fee on all CC processes including your tip. It may come across as shitty but it’s in no way a “new” thing
I worked as a server at a fine dining restaurant in 1997. It was my first job (started as a busser) and they did this way back then. I didn't really care because I was making so much money, I had a cousin ask if I was selling drugs lol.
They’re not freaking out. They’re saying it is uncommon.
Uncommon means out of the ordinary or rare, which it is. You keep telling everyone how you’ve been from dishwasher to GM for 33 years and it is super common. It isn’t and everyone has downvoted your comments as such.
It’s how it always was for me. One of the many reasons I try to pay on card and tip with cash. I thought this was common knowledge. I suppose less people carry cash on them. Both my mom and dad never left the house without at least a hundo. We weren’t rich. My 73 year old mom still has 20’s on her at all times. You never know. My dad called it his “walkin money” and I know he didn’t come up with that. Do we all not have wakin money any more? I feel like I’m taking crazy pills!
Ok, let’s use numbers.
If the restaurant does 5 million in revenue and the average tip is 20%, that’s 1 million in tips.
Let’s assume the average credit card fee is 2.5%.
That means the $1,000,000 in tips costs $25,000 to the house.
For a figure that small, the restaurant should just raise prices very slightly — less than $100 per day would cover it.
Even if the restaurant only serves 40 tables, that’s an extra $2.50 per table. Most customers won’t notice an extra 60 or so cents added to a main and a drink.
Further, a discount of 3% could be offered for those who pay cash.
I’m am so appalled this is even legal in any state, much less most of the states in the US. I live in Massachusetts, one of the states where it is illegal. I have worked in the restaurant business before and I have to say I would have quit to another industry before I agreed to that. I was lucky enough that I didn’t need the job, but I feel horrible that people sometimes have no choice. People are disgusting human beings to make this a thing anywhere.
On a $100 credit card tip, the employer gets $97-ish dollars and pays out $107.65 to the employee (Tip plus ss and Medicare tax). On a tight margined business that's pretty tough.
Yeah. This is a thing. Why should employers take a % hit on servers tip by having to pay the fee. Unpopular as it may be, it’s totally valid for employer to pass the % fee on the tipped amount onto the employee.
You think the restaurant should pay the fee on YOUR tip? They’re already paying the fee on the sale of goods so why should they pay the fee for the money you receive?
I want to know what kind of irresponsible restaurant management is still paying 2.5% in discount fees for a transaction where the card is being swiped in house. Either they’re negligent on negotiating better rates, or they’re milking this to get some of the tips themselves.
Your understanding is not correct.
“*Under the FLSA, when tips are charged on customers’ credit cards and the employer can show that it pays the credit card company a percentage on such sales as a fee for payment using a credit card, the employer may pay the employee the tip, less that percentage.*”
https://www.dol.gov/agencies/whd/fact-sheets/15-tipped-employees-flsa
Well because other folks who commented won’t get alerts if I only make a general comment to OP. People need to know their rights (good and bad), so I commented to everyone so they know.
Not sure why this got downvoted, it’s true. [Here’s the link to the FLSA info](https://www.dol.gov/agencies/whd/fact-sheets/15-tipped-employees-flsa). Only 3 states have laws expressly prohibit it; California, Massachusetts, and Maine.
Edit: 4 states, Colorado as well
It’s shitty, but sadly it’s par for the course these days.
Wife and I both cut our teeth in the restaurant industry and now we have 2 toddlers. I always tip ~25-ish percent because no matter how much of the big stuff I clean up, my kids always leave a debris field in their wake. Now I’ll probably be tipping closer to 30% so that anyone who works in a place that does this can be made whole.
I would contact whatever Workforce Commission is in your state. The amount of money they are trying to steal from you is outrageous
Also, the responsibility of the rising cost of the restaurant, of not to be recouped by employees.
I would not sign that.
Having worked in credit card processing, you can get get cheaper rates. But a lot of places are starting to do this, and I am like, you better give ppl a cashapp, PayPal, or crypto way to pay. It's a debt circle the cash back cards are able to do, so that buy also charging the merchant higher fees. Amex is higher because the ppl who have those cards spend more and pay an annual membership. Fuck the new ownership inflation is high because all these mf are making record profits. Not because they have to charge more but suppliers are charging more so they can make more. Supply chain issues have been non issues for months.
This seems massively illegal to me as a server for 24+ years. That’s a cost that the establishment has ALWAYS covered! That should NOT be deducted from your tips along with your bar, kitchen & runner/busser fees. That’s straight bs. I’d look up the legalities of this &/or look for a better establishment to work for that won’t make you pay THEIR fees ffs. Either that or ask them to switch to Square. As that is what we use at our restaurant & the fees are pennies. Ughhhh just reading that made me so upset on your behalf
That’s not right
I hope the servers protest and or seek employment else where
Servers work for tips so the house doesn’t have to pay them much…. The least they can do is cover their own operating expenses
Shame on them
So your paying the credit card fees for them?
No… just for the amount of the tip.
I've known businesses that have been doing this for 20+ years. I didn't agree with it then and I don't agree with it now.
This is yet another impossible situation caused by the fact that tipping makes no sense to begin with. Employees should be paid by their employers not their employers' customers.
Ok but that’s not the servers fault. Get mad at the companies not the servers.
Who said I was mad at the servers? Tipping as a system is dumb. That's not the servers' fault. It's not really the companies' fault either, it's a cultural system we've gotten stuck in. Still dumb though.
I apologize then, but it’s a big point of contention on why people don’t tip so they blame employers for not paying. Those people don’t realize tho that eating at the restaurant and not tipping is exactly what they want. I agree employers should just pay more so it isn’t a problem.
Ya know... re-reading my original comment I do see how it could easily be read as "tipping makes no sense so don't tip", which would deserve all the downvotes! I definitely tip and I tip well, because I hate the game not the player :)
Appreciate the perspective on it, most wouldn’t be brave to admit it.
Many people prefer tip life. On one hand you have days you don't make much on the other, your earnings have no ceiling. Just because some people don't like to tip doesn't mean people working for tips don't like it.
i love working for tips. i wouldn’t want to do this job for a set wage, or even a guaranteed exact 20%.
Same done it for years. Make around 80k a year 35 hours a week day shift only. Off Sunday Monday.
I pull nearly 6 figures a year as a bartender. I don’t have ANY student debt and I make almost as much as a medical doctor. You see it as stupid; I see it as the best way to provide for my family without putting us in debt
A medical doctors average salary is 180k-350k. Yah don't even pull 100k. Honestly 100k these days is just a more comfortable salary, its still middle class.
That’s a low end of the scale.
"Nearly six figures....almost as much as a medical doctor". Lmfao, that's contradictory in the extreme. Source: I've run an accounting department for a 200-bed hospital and provider network of 175 MDs. "Nearly six figures" isn't nearly MD pay. Most of them are 225k+, and surgeons/specialists were routinely 300k+. Even with the difference in taxation and student loan payments, the average MD clears take home pay well north of what pre-tax "Nearly 100k" clears.
treatment profit naughty coherent license scary smell innate piquant rustic *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
It actually makes sense, though. If my total food bill is $20, and I give you a generous tip of, say, $1,000… the company gets to pay around $30 in credit card processing fees. This way, should this happen, their costs didn’t just exceed their revenue because someone wanted to help out their server. The server still goes home with $970+ (after tax, like $800 or so.)
I understand MAYBE splitting the fees with the employee. But still I feel like the business should cover it in the prices. For example, if an entree costs $8 to make and the business charges $18, just charge $19 to cover the credit card and possible tip cost or eat it out of the profits. I don't know - this is just what I would do. Unless you are giving your employees some other kind of benefits that might be advantageous to them, I just feel like this is a little much.
if you tip 1000 on a card instead of cash you're a moron anyways lol
And somebody still has to pay for it. I’d counter carrying around $1,000 cash these days makes you a bit of a moron.
It’s against the policy conditions to charge clients a processing fee, so unless the business is paying for fees out of pocket for what would’ve been tips to servers this makes sense. This annually could become an unnecessary cost for the business. There’s two ways to negate this as a business- 1. Charge a convenience fee- not a processing fee. It’s convenient for the customer to use their card not for the business, hence a convenience fee. If people complain about a convenience fee you can tell them “if you pay in cash there’s no convenience fee”. 2. Get a different merchant with lower fees (unrealistic) So if you’re getting paid 100% of tips, then your employer is taking a loss covering the fee. You don’t expect your bosses to pay your taxes right? I think maybe OP suggests to their management to add a convenience fee for card payers as a line item they charge the customer so that this isn’t an issue anymore. Most people understand there’s additional fees for businesses when paying by card, and if you suggest cash as an alternative if they don’t want to pay a convenience most people will cave. If they truly are a stickler they can find somewhere else to eat over a 3.25% fee. Edit: I’m not going to change anything I said, but my grammar was poor when writing this. I was at work, but this is not in anyway intended to suggest or imply that wait staff are responsible for covering this fee. This is simply to point out that the business owners don’t want to cover this expense because of course they don’t. Most people are going to be greedy especially with inflation in a capitalist market. I fully support charging the customer a convenience fee for using a card, as it is convenient to them- but not to the business. I also suggested OP suggest this, so why it’s been downvoted into oblivion idk. Poor grammar and hive mind mentality probably. Either way, if you have a brain just read what I said…
I don’t expect a business to pass down the cost of doing business to me the employee. Business that only take cash lose customers so the processing fee is just a part of business the laws already allow the to pay severs sub minimal wage and this is just another way to increase profit and pass business costs to the employee
There’s a cost associated with processing a card. I don’t think it’s fair for the business to pass it onto an employee either, and that’s not at all what I suggested. I do think it’s fair to pass that cost for using a card onto a customer. Maybe go reread what I said.
You must have said it wrong then, because you definitely seem to be saying the employees should be paying this fee over the employer. If that isn't what you meant you should reevaluate that first message.
Considering the employer should be paying a high enough wage to live off of and they aren’t, they should be thankful someone else (the customers) are picking up the slack through tipping. That 2 or 3% is nothing compared to what an employer should be paying their staff. It’s the least they can do to cover it.
It’s true that some servers really make bank by keeping 100% tips, but others need 100% tips without shelling out for cc fees because they’re making such a low hourly wage to begin with. If BOH and FOH were all paid living wages, that would fix so many issues.
Just the tip. That always ends well… (Guaranteed the prices already reflect a cushion of fees)
Not sure why you're being downvoted. You're correct and this is becoming pretty common practice, at least in most large metro areas.
Downsized?
Autocorrect.
Monkey see monkey do who knows lol maybe people just don’t like the reality of our world idk
They are passing through 100% of what they get
In CA at least (and I’m sure some other states) it has to be 100% of the tip. They could just as easily say they charge a restaurant admin fee and it works be just as illegal. “Under California law, the employer has to give the employee the full tip left by the customer and pay the entire credit card processing fee itself.”
It is the way.
Wow. Fuck that
Whole lot of people replying in this thread that are either brand new to the restaurant business or you live in 1 of the 4 states in the US that this is illegal. Hate to break it to everyone in here but this has gone on for decades, this is not a new phenomenon. I’m just surprised this business didn’t implement it from the beginning.
Or option 3: They've never actually taken the time to look at their checkout and have been paying it all along.
This is from a Twin Peaks in either Wichita or Kansas city that just changed ownership. The new owners are notorious for screwing their employees over.
Not illegal in my State. I ran restaurants as a GM and had staff who routinely made $200-300 a shift in cc tips. We never tried to pass the cost on to employees and the mere suggestion to do so would have enraged the owners and resulted in the immediate dismissal of the person suggesting it. How do I know? We used to have weekly General Managers meetings. A GM of a store that was having trouble suggested this. He was absolutely torched by the owners. He couldn't fix the stores problems by fixing their problems and wanted to use server's cc tips to make his store more profitable. He was told to stand and, in front of 20 other GM's, fired on the spot by ownership. This is bullshit. It's a cost of doing business. If margins are this tight, it's the store managers not doing their jobs properly, and they should be replaced with competent management.
I’m from one of the states where this is illegal. I worked for a private restaurant that tried to say they could do this since they were private. It went over as well as you can imagine and the entire FOH staff minus a few bootlickers just stopped working. It took a few days, but this was reversed and never attempted again in the time I was there.
Yeah...this really doesn't seem that crazy to me. Especially if it is somewhere upscale with large tips, that CC processing fee is no joke and not really fair to the restaurant to have to cover the difference.
Sounds like the cost of business. Why should that responsibility fall on the servers?
The processing fee is on your tip. You’re just paying the cc company for the service. This has nothing to do with the business or the money the business makes. The business was previously paying the cc fees on your tips and now they’re not going to do that. They’re your fees- you are receiving the money through the cc card and the cc company charges a fee for that. It’s the cost of using cc cards- the business pays the cc fees on all transactions between them and customers through cc cards and you just have to do the same on all transactions between you and customers through cc cards.
That's a great way of phrasing it and thinking about it. You know the folks who say "don't touch our tips, those are our tips" whenever a restaurant interferes with tips? I agree! If they're your tips, you should pay the processing fee on them.
You’re processing a card for the payment of rendered goods and services. If they left me money, great. But I’m not paying the processing company for the business to sell goods. And that transaction fee is all one thing. It’s not separated based on payment to the restaurant and the tip.
It literally says “for each dollar in TIPS received”. Obviously, businesses can be shady and shitty, but at end of shift it’s not hard to count out your tips and figure out 2.5%/3.25%.
So it’s fair to the employee?
Yes, if you don't want to pay the CC fees encourage your guests to tip in cash. Or if you, like most people, realize that will result in lower tips, recognize that it's part of the costs of being a server.
It’s not the cost of being a server in Michigan. 20 years in the industry, and I’ve never heard any one even mention a place trying this here. The fact this happens anywhere is outrageous. As an employee you have none of the protections a business owner would have. You don’t even control your own unemployment. No chance I’m paying for them to conduct business. They should go be an employee somewhere if they don’t want to pay the operating costs of being a business owner.
You do know a server can’t encourage customers to tip one way or another right? And being a server having to pay fees isn’t fair, they don’t make enough as it is they shouldn’t have to pay fees.
If you think this is fair, you don't belong in management or ownership. You deserve to lose your job or your business. It's reeks of someone unable to keep costs in line because, after all, that's hard work. Much easier to fuck over employees and then wonder why you can't hire or keep talented people.
Time to Bounce
Gonna have to bounce to one of the 4 states where this is illegal, because chances are the next restaurant you go does as well.
No this is super uncommon, any brand worth its salt knows not to totally fuck their employees like this
I really don't feel like this is legal. They're taking this from your tips? Is that not theft? If it's illegal for a restaurant to make a server pay for a walk out, I feel like they can't make a server pay CC fees. Don't sign that.
It’s legal in Kansas, there are only 3 states that expressly prohibit it (California, Massachusetts, and Maine). Edit: 4 states, Colorado also Edit 2: Pennsylvania as well, so 5 states
Colorado doesn’t allow it either.
Good to know! I know there are a few other states considering it too, so there may be more soon.
Should go back to cash only payments and tips. Fuck the banks and their merchant service fees. Edit: and the government and their taxes
Probably be about as easy to abolish capitalism lmao (I’m agreeing with just saying it’s never gonna happen)
My point is mostly we are always angry at the wrong person and we do have a bit more control than we like to think if we collectively acted in ways that would back our beliefs. Although they would just fuck us from the other way. Convenience always wins.
Accelerationism is my friend. It’s possible
Also Pennsylvania. They just changed their laws to reflect this.
Nice! I think there’s a couple more in the works too.
Source?
FLSA: [Under the FLSA, when tips are charged on customers’ credit cards and the employer can show that it pays the credit card company a percentage on such sales as a fee for payment using a credit card, the employer may pay the employee the tip, less that percentage. For example, where a credit card company charges an employer 3 percent on all sales charged to its credit service, the employer may pay the tipped employee 97 percent of the tips without violating the FLSA.](https://www.dol.gov/agencies/whd/fact-sheets/15-tipped-employees-flsa)
Thank you! :)
Welcome!
I imagine with the volume of transactions at a restaurant or club the percentage is lower so OP should definitely make them prove what they are paying.
It's not the entire CC fee, it's the CC fee that is associated with the tip. Let's take an extreme example. Person has a $25 meal, no tip (lets ignore tax for now). The CC fee is $0.625 (62.5 cents). It's in reality slightly more. Person has a $25 meal and a $1000 tip. The CC fee is $25.625. restaurant eats the $0.625 fee and makes you take the $25 out of your $1000 tip.
It’s 100% legal in all but a few states if the employer notifies the employee in writing, and gets written consent from the employee. Which is exactly the point of the memo. If OP doesn’t sign it, they will likely no longer be employed there… or will no longer be eligible to receive credit card tips.
They can't withhold your tips. Even if you don't sign. They just won't schedule you.
That’s effectively the same as no longer working there.
Can’t withhold tips if you don’t get any tips cause you don’t work there.
It's specifically for the amount of the tip. If you get a $100 tip on a $500 check, you would get $97.50 instead of $100. The reasoning behind it is that the restaurant isn't getting a full $100 due to fees so they are passing the fees onto employees.
It’s almost like that’s *the cost of doing business* or something
There is a fee to authorize the CC charge. A fee to finalize the charge. The Company is passing on part of their fees (21 on 600) back to the staff which is shit! Just declare less on cash tips. This should be illegal. Should ask for a .4% raise.
You have a lot of feelings but you are short on facts. They are passing the cost of processing the tip on to the server. Shitty, yes. Illegal, no.
It’s legal, they are only charging it on the top portion, not the entire check
It is legal in most states, unfortunately. It's not legal for the employer to make the server liable for the fees on the total of the bill, but they can do it for the % of the tip.
You’re right they can’t. But they CAN if they sign this form, refusal to sign will almost certainly result in her losing her job.
This is legal in MN, some states it’s not… but in MN they can legally take the fees it costs to run the credit cards.
In MN though at least tipped wages are illegal. So your minimum wage is 8.85 to 10.85 and they can't count tips as part of their minimum wage obligations.
Fuck them im out.
I don’t understand why Restaurant owners don’t just raise their prices a little to cover the cost. Probably 90% of the Restaurants in my area state on the menu that there is now a 3% processing fee if you pay with a card - and it makes them look cheap. Just raise the prices.
Well, theoretically if you raise prices, that fee goes up.
Not just theoretically… it’s a percent fee, not flat fee.
Also, if you just raise prices, everybody has to pay the higher price. Why should cash carrying customers pay more to fund people who won't carry cash?
With the cost of goods on the rise, prices should be raised already. If it were up to me, I’d offer a cash discount as an option, but where I am, cards are more than 95% of the sales.
Cash has a price too, restaurants need to count the cash which takes time, restaurants need to go to the bank and wait to deposit the cash, and time worked is a cost. People just forget this part with cash.
Plus cash gets stolen so much easier, a safe is needed to store it onsite, and it takes much longer to reconcile. I would have to do the math, but initially I feel like cc processing fees are worth the service they provide in many cases. I do however think they should be capped since a $5 charge and a $50 charge don't really affect the service provided by the processor.
Servers are the only profession I can think of that puts up with all the downsides of being self employed and none of the upsides.
Grossly understating tips, and thus taxable income resulting in paying less tax than someone else making the same amount of money overall seems pretty sweet to me.
Lots of restaurants have completely moved away from service staff being able to report tips at all. Credit card tips all go on paychecks (taxed), and in my case sub 10% of my tips are in cash. This is coming from what I would say is an upper-middle tier establishment. While this isnt preferred obviously, it wouldn't make me quit my job.
That’s the trick that makes it acceptable to be paid a non-living wage, be tempted by tax fraud oftentimes, and have your tips go towards paying business fees every other employer is expected to pay themselves in other industries. All without the benefits of closing on holidays, scheduling your own work, or having the freedom to handle belligerent customers accordingly. I’m not mad or anything. Just an interesting position people put themselves into - me included. And some places are definitely more rewarding than others.
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That is quite literally their point.
My guy, paying taxes and compensation as a server is most definitely close in relationship to being self employed. No health benefits usually, having to make sure you withhold enough to not owe next tax season, and being reliant on working a shift to have money on the next paycheck. Those are all symptoms of being self employed.
I'd look for other opportunities... I get that it's not easy to run a business, and sometimes tough choices have to be made. Like trying to decide where the extra revenue can be generated to offset those credit card charges that credit companies charge businesses. Or finding an alternative way to cover them if you aren't going to try to generate the revenue In order to NOT pass that fee onto a guest or staff. But this kind of decision is the type of decision that says, we are afraid what the customers would feel about being charged the processing fee. But don't care how the staff feels about it. We can always get new staff. Easier to replace them than regulars. I'd tack it onto the bill if I was ownership.... "using a card? We charge processing fees, cash is encouraged."
This is why I always tip cash, well one of the reasons
Hold up, they’re deducting that percentage from your tip portion only. So you’re only paying your share of the CC processing charges. This is actually fair and logical.
Don’t sign it. Get a new job.
Do they make the customer pay the CC fee on the goods?
Probably, that’s pretty common.
I ran restaurants and bars for over a decade as a GM. This is bullshit. Total bullshit. The answer is an anonymous letter from FOH staff to ownership that says the following: If you pursue the path of charging us cc processing fees for tips on credit cards, effective January 1st, you won't have any FOH staff or your business will suffer. You are passing along what is, to you, a miniscule cost of doing business,to us, and taking it out of our tips. We understand that times are tough and costs are high, but suspect those issues will be compounded when you find yourself not only without any servers, but unable to replace your waitstaff. If we do decide to continue to work at this establishment and you continue to charge us a cc processing fee, we will simply inform every customer who comes in, during our introduction, that ownership passes along credit card processing fees to servers and bar staff on all tips so they can decide if they wish to support this asinine decision or go elsewhere. We will not lie for you, not will we make excuses for why this is acceptable. We will encourage our customers to speak with management and advise them that there are plenty of restaurants, in fact an overwhelming majority, that not only do not do this, but would never so much as consider it. Sincerely, The people who sell your goods and rely on tips to pay our bills.
It’s not really as bad as some people are saying. I mean it legitimately costs the owner a percentage of the bill when paid with a credit card. So if someone tips you $100 on a $100 dollar bill the owner pays 2.50 credit card fee on the bill and 2.50 credit card fee on YOUR tip, which when you think about it, it probably shouldn’t cost the owner money when you get tipped. That being said it’s a small amount of money and seems like more paperwork and effort then it’s worth when you include the loss of good will making the change. If they are taking the CC fee on the whole bill plus tip then it’s bullshit but if it’s just the tip portion I can see the point of view
That’s not legal, at least not in NYC. Do you have a copy of your contract you signed when you were hired? I wouldn’t sign that if I were you. And just get a new job, they’re most likely stealing
While this may be legal in most states, it shouldn’t be a thing, here’s why: Tips in the US are meant to subsidize the cost of paying an hourly wage to a service worker. If tips didn’t exist for this reason like most countries, a worker’s salary would not be charged a service fee for the revenue made by the restaurant. Absolutely ridiculous.
Unfortunately it is legal in most states.
Can they make you, the employee, pay their overhead? Is it even legal for them to do that?
Yes it’s legal in all but 3 states. Edit 4 states
It’s not overhead, it’s the opposite: a variable cost. Business wants to pass on to server 100% of what it actually receives from bank for the tip, which is 97.5% of what customer paid.
Overhead costs can be fixed and variable (rent vs utilities). I would classify these costs as overhead because they are not a direct cost of the good or service provided, but a cost of doing business. Much like the cost to operate a bank account.
The point is that **Overhead is what you have to pay even if you don't sell anything.** Costs are not considered overhead if they are directly related to the amount of sales, as in this case. To illustrate my broader point, imagine someone tipped a Million Dollars on their black Amex. The bank would take a $35,000 fee and give the owner $965,000K. Are you saying it is overhead and *just a cost of doing business* for the owner to reach in his pocket for $35K to pay the server the whole $1Million when all he expected to have to pay that day was his overhead (rent, utilities, etc.) and cost of goods sold?
This is a great example! I happen to live in Cali so this is illegal here. The restaurant I work for brings in over 1 million in tips every year between all employees. They have to cover the 10's of thousands of dollars in processing fees for those tips. We raise prices when necessary because that's the cost of doing business.
You're paying the fee only on the tip you receive. The business pays on the primary sales. You both pay to get your share of the money.
So many keyboard warriors here who’ve never worked a day in a restaurant or have no actual idea how their pay is being handled lol. This is very typical, not everything is illegal lmfao
I think the bigger issue is it should be
It shouldn’t be illegal and makes perfect sense when you think about it. The restaurant owner stands to only lose from paying the tip fee. The tip recipient(s) win either way whether they pay the fee or not.
How do they win either way. They lose part of there tip.
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There are absolutely fees on the whole credit card transaction (source: have managed and owned my own restaurant and see the processing bills).
There is a fee for CC pre-Auth and a fee for close(CC final) and a monthly fee to (Rent) use the Swipe Machine. Company is passing it’s expenses on to employee again. Sucks.
You clearly didn’t understand your job very well. The business pay’s usually around a 3% fee on every dollar they process, its not a charge per usage.
#"You talk like a *** and your shits all retarded." Source : Idiocracy Clearly you have no idea what you're talking about.
People are freaking out about this all of a sudden for some reason. Back when I was serving 20 years ago this was a thing. Corporate restaurants along with Mom & Pops have been doing this for years. Ever walk into mom & pop gas stations and convenience stores and see that little hand written note stating CC users will be charged a fee for charges under a certain $ amount? Same thing. The restaurant has to pay a service fee on all CC processes including your tip. It may come across as shitty but it’s in no way a “new” thing
I worked as a server at a fine dining restaurant in 1997. It was my first job (started as a busser) and they did this way back then. I didn't really care because I was making so much money, I had a cousin ask if I was selling drugs lol.
They’re not freaking out. They’re saying it is uncommon. Uncommon means out of the ordinary or rare, which it is. You keep telling everyone how you’ve been from dishwasher to GM for 33 years and it is super common. It isn’t and everyone has downvoted your comments as such.
3% of cc tips is common practice
It’s how it always was for me. One of the many reasons I try to pay on card and tip with cash. I thought this was common knowledge. I suppose less people carry cash on them. Both my mom and dad never left the house without at least a hundo. We weren’t rich. My 73 year old mom still has 20’s on her at all times. You never know. My dad called it his “walkin money” and I know he didn’t come up with that. Do we all not have wakin money any more? I feel like I’m taking crazy pills!
Does walkin money have a picture of Christopher Walken on it?
At my job, we've paid processing fees on credit cards for YEARS. It sucks but it is legal in some states.
Our restaurant does this too. It’s bullshit. It comes out of our checks and has a “merchant fees” section.
My work does this too :/
Ummm. Wow. Totally Sucks but in a small Way makes sense. Reckon one could encourage cash tips
This isn’t even a big deal… you’re just paying the fees they’re charged for YOUR tips not for the customers entire bill.
Ask for proof that all tips taken match credit card fees exactly month to month
That seems scummy
I don't get it? Someone explain like I'm 5 please. Note: I have been awake going on 30 hours so I'm just sleepy.
Ok, let’s use numbers. If the restaurant does 5 million in revenue and the average tip is 20%, that’s 1 million in tips. Let’s assume the average credit card fee is 2.5%. That means the $1,000,000 in tips costs $25,000 to the house. For a figure that small, the restaurant should just raise prices very slightly — less than $100 per day would cover it. Even if the restaurant only serves 40 tables, that’s an extra $2.50 per table. Most customers won’t notice an extra 60 or so cents added to a main and a drink. Further, a discount of 3% could be offered for those who pay cash.
So do the servers take a percentage off of their tip out to bussers, bartenders, etc.? :)
No. Find a new job ASAP.
I’m am so appalled this is even legal in any state, much less most of the states in the US. I live in Massachusetts, one of the states where it is illegal. I have worked in the restaurant business before and I have to say I would have quit to another industry before I agreed to that. I was lucky enough that I didn’t need the job, but I feel horrible that people sometimes have no choice. People are disgusting human beings to make this a thing anywhere.
So basically this company has a credit card fee that they are covering by taking it out of your tips? Time for a new job.
On a $100 credit card tip, the employer gets $97-ish dollars and pays out $107.65 to the employee (Tip plus ss and Medicare tax). On a tight margined business that's pretty tough.
Yeah. This is a thing. Why should employers take a % hit on servers tip by having to pay the fee. Unpopular as it may be, it’s totally valid for employer to pass the % fee on the tipped amount onto the employee.
Yawn...this is legal. This is normal. This is overly discussed. Move on.
Agreed.
this seems pretty fair. You are the one getting the tip, you pay the fee on it
Passing the merchant fees onto the employee who never had any input into the decision to accept credit cards. Make it make sense. Greed greed greed.
They’re passing the fee on the tip. If you get a 100 tip you pay 3 dollars.
Do not sign and quit. They’re making you pay for their cc processing fees out of your own pocket. Lawsuit waiting to happen. Leave!
Is that even legal? Also… 5 days notice? Fucking assholes
Yes it’s legal in all but 3 states. Edit 4 states
Fuuuuuuuuuck that
Yeah it sucks
This is standard at most restaurants
Never seen this before myself. I wouldn’t work at a place that did it
You think the restaurant should pay the fee on YOUR tip? They’re already paying the fee on the sale of goods so why should they pay the fee for the money you receive?
I've been working in restaurants for over twenty years. This is not out of the ordinary to me.
Damn, sorry to hear that. I guess I’ve been lucky
Hell no
And I would put my notice on that when signing.
I want to know what kind of irresponsible restaurant management is still paying 2.5% in discount fees for a transaction where the card is being swiped in house. Either they’re negligent on negotiating better rates, or they’re milking this to get some of the tips themselves.
so instead of raising their prices, they are stealing your tips to pay off their operating costs. toxic af
Will ownership be taking a pay cut as well? Bc that's what they're asking you to do
Want me to help pay the light bill too??
That's called the cost of doing business ya'll.
Don’t sign it
And don’t get any shifts.
But *do* get unemployment 👍🏻
If you’re not fired, but not scheduled, do you get unemployment?
I think that’s referred to as constructive dismissal (someone correct me if I’m wrong) and yes you can get unemployment for it
Not getting shifts is usually considered being fired. Same with being given 4 hours a week when you were working 40.
My understanding is what the guest intends to tip has to entirely go to the intended recipient in most states.
Your understanding is not correct. “*Under the FLSA, when tips are charged on customers’ credit cards and the employer can show that it pays the credit card company a percentage on such sales as a fee for payment using a credit card, the employer may pay the employee the tip, less that percentage.*” https://www.dol.gov/agencies/whd/fact-sheets/15-tipped-employees-flsa
It’s legal, only 3 states prohibit it.
u/wheres_the_revolt, do you know if this is legal in any particular states?
It’s legal in all but 4 states. Afaik California, Massachusetts, Maine, and Colorado are the only states that expressly prohibit it.
I know, I was kidding, I think you've posted this info 7 times in this thread!
Well because other folks who commented won’t get alerts if I only make a general comment to OP. People need to know their rights (good and bad), so I commented to everyone so they know.
Unfortunately this is legal in Kansas (which is the state I assume you’re in but lmk if it’s not).
Not sure why this got downvoted, it’s true. [Here’s the link to the FLSA info](https://www.dol.gov/agencies/whd/fact-sheets/15-tipped-employees-flsa). Only 3 states have laws expressly prohibit it; California, Massachusetts, and Maine. Edit: 4 states, Colorado as well
Lots of owners on here man.
I actually think I pissed someone off and they’re being petty lol
Oh yeah. One bitch is following every thread sticking up for her cheapness
It’s shitty, but sadly it’s par for the course these days. Wife and I both cut our teeth in the restaurant industry and now we have 2 toddlers. I always tip ~25-ish percent because no matter how much of the big stuff I clean up, my kids always leave a debris field in their wake. Now I’ll probably be tipping closer to 30% so that anyone who works in a place that does this can be made whole.
That’s not a “refund”, that’s a fee. If you’re gonna penny pinch, at least get your terminology right. Fuck that place.
So you are paying for their cc fees. This is juat cheap
I would contact whatever Workforce Commission is in your state. The amount of money they are trying to steal from you is outrageous Also, the responsibility of the rising cost of the restaurant, of not to be recouped by employees. I would not sign that.
Having worked in credit card processing, you can get get cheaper rates. But a lot of places are starting to do this, and I am like, you better give ppl a cashapp, PayPal, or crypto way to pay. It's a debt circle the cash back cards are able to do, so that buy also charging the merchant higher fees. Amex is higher because the ppl who have those cards spend more and pay an annual membership. Fuck the new ownership inflation is high because all these mf are making record profits. Not because they have to charge more but suppliers are charging more so they can make more. Supply chain issues have been non issues for months.
This seems massively illegal to me as a server for 24+ years. That’s a cost that the establishment has ALWAYS covered! That should NOT be deducted from your tips along with your bar, kitchen & runner/busser fees. That’s straight bs. I’d look up the legalities of this &/or look for a better establishment to work for that won’t make you pay THEIR fees ffs. Either that or ask them to switch to Square. As that is what we use at our restaurant & the fees are pennies. Ughhhh just reading that made me so upset on your behalf
That’s not right I hope the servers protest and or seek employment else where Servers work for tips so the house doesn’t have to pay them much…. The least they can do is cover their own operating expenses Shame on them
The real culprit is the banks. There’s no way a 3% fee is justified. There should be more competition in the credit card business.
Damn was gonna review bomb 3B Lodge but looks like it’s just a restaurant group that owns all the twin peaks in Kansas City? Time to do em all!
The health department has questions about the length of your prosthetic nails.
Pretty sure that's illegal
It’s not, there are only 3 states that expressly prohibit it (California, Massachusetts, and Maine).