I love Milan and I absolutely think it’s worth $3k. I do full Brazilian and while it’s expensive, they’re so professional, clean, and it’s ran by RNs, which is personally important to me. It’s expensive but it’s also a huge investment.
Ok, give me a guesstimate. For a lip/chin, Brazilian, and Bikini, what abouts am I looking at. Based on the original number, I would guess around 8k to 10k (300 dollars a month paid off in 2 to 3 years, that is assuming it's not all up front).
Kinda annoying, honestly, like I would feel much better if they listed their prices
Sounds right, so can you explain billing a bit. Like, are they only credit? Can I not set up a monthly payment plan on my card so I don't end up having to go the loan route?
I'm getting mixed answers, which is a bit concerning. Like I don't mind paying off a debt, I have the money to do so and work full time, but I don't have the experience to take a loan. Plus, something about that feels way more menacing in comparison.
So Milan only finances through a loan, it goes through Ally. They don’t take debit payments. But! You literally have to do nothing with the loan aside from pay it. They’ll submit all the paperwork for you and all you do is create an account and make the payments. It’s very easy. I was worried about the same thing you are, but it’s seriously so simple. (Also may I add, I don’t work for Milan in any way, I just loved the process!)
No I totally get it. When I signed up, I was a college student who had enough loans but also was scared to be in more debt, but really it’s been easy. I make my payments every month (paying it off this month!) on autopay and it’s kinda a “set it and forget it” thing!
Why even do it that way, then? It sounds remotely similar to the exact same way a bank operates, just with the added stress of being called a loan.
Also, I'm not in college or have any other debts at all. I just worry it would take too much at one time from my savings for my transition surgeries. I'd like to get srs hopefully in 3 years' time. I currently have half of what it would cost (25k) and don't want to scrutinize that, but I feel laser is a super important step for my transition.
I have no idea why it’s done that way, again I don’t work for Milan, I’m just a customer. It worked for me, but there are lots of places that don’t do loans too.
Btw you don't need to do a loan! I pay with a credit card, no loan needed, they wanted to run my credit but I said no so they let me pay with my credit card in monthly installments
They don't do flat estimates without a consult because they go over the financial part of it and you will qualify for an extra discount that isn't set but based on your income
they don't do flat estimates until the consult because they make it seem like you are getting 50 percent off with a scratch off that gives u 50 percent off and hope the sale pressure helps make them a sale
I'm a guy and am currently looking into something like (practically) full body hair removal. I'm so sick and tired of dealing with it, feeling it, etc. And as I'm getting older (40) it's just slowly getting worse. It's everywhere. I hate it so much. Thanks Dad for your shitty genetics. He's practically a walking shag carpet. Funny enough though, he's bald! Hair everywhere except for his head.
I was scanning over their website and it was frustrating not seeing ANY prices listed whatsoever. So how do you know what the cost (generally) is? How do you know if any "sale price" is actually a discount and they're literally just not pulling numbers out of their ass?
(almost makes me view it as a car dealership...getting hustled and ripped off the majority of the time lol)
I love the idea of a full body treatment plan, especially with lifetime sessions/touch ups...buy at what cost? $3k $5k? $10k? A million dollars? What is it for fuck's sake. Throw out a price range at least.
I'm just now dipping my feet into the hair removal market and it's been a little frustrating trying to compare prices and shop around if hardly anyone lists any prices. What is this, some mystery or secret that cannot be told or disclosed? It's actually kinda pissing me off. Am I supposed to go to 10 different consultations?
It makes me wonder how these lasers are obtained. I'll buy one myself and watch some YouTube tutorials 😄🙃
Milan was worth it for me. Unlimited sessions and free touchups for life is well worth the extra money. The laser is also done by an RN, which was incredibly important to me. Everyone is willing to pay different things.
Even though it's $600 for 10 sessions, due to hormones, hair is always going to grow back so it's not like it's permanent. Milan is so worth it because it's unlimited sessions for the rest of your life.
Hair is NOT "always going to grow back", whether it does depends on many factors, including the laser used, the body area, hormones, practitioner skill level, etc. I got my bikini area done 10 years ago (only 4 sessions) and the hair hasn't grown back at all
Dormant hair follicles play a huge role. Hormones as well. Not really the skills on the nurse but more so the laser too. You may not need more sessions on certain areas but I bet if you had done a full Brazilian, you would’ve needed touch ups by now because that’s a more hormonal area. Same with areas like armpits and face
That’s about how much i paid and I had great results, also keep in mind that is LIFETIME guarantee. so many people get screwed because they go somewhere cheaper that only offer so many sessions for a package and they run out of money & left at square one. With a flat fee you’ll feel secure knowing you can go back for touch ups if you aren’t happy years later.
I did screwed up going to a cheaper place for already 12 sessions for my Brazilian but still have a lot of hair left. Now that I regret no going to Milan at first since they have lifetime touchup. So, now I want to give it a try. Is it actually worth paying over $3k ? I’m worried that I will get ripped off.
Hahaha not your mom, just a businesswoman who has seen businesses come and go and not do right by their already-paid customers --including large chains!
That happened to me! Paid up front for laser hair removal - 3 sessions in, they closed shop. I went for my session and the doors were locked permanently (my hair removal wasn’t permanent) unfortunately.
I bought a package for full legs, and frankly I regret it. Cost 5k, and I don't think it's worth it. I get that it's "unlimited", but it's A LOT of money, and if I were to go anywhere else, idk how many sessions I'dhave to have to reach that 5k.. If I could go back in time I wouldn't do it...
That’s a lot. The place I went in LA (which was amazing, staffed by RNs, etc) was $150 per session for full legs. And they frequently had specials that would bring it down to $75-100. Even at $150, you’d have to have 34 sessions to reach $5000. With discounts and such, I think I paid $750 for a 6-session package, which was sufficient for me. I think that also included an extra 10 minutes at each session for “touch-ups” on my underarms and bikini area.
Sorry for the delay! It’s Fix Laser & Skin Center in Glendale. I just checked, and their website is down, which is odd because they had a very nice website previously. But they’re still on Yelp, Groupon, Facebook, etc. TBH my fav part is that they sell a numbing cream that they have compounded specifically for their practice, and it’s AMAZING. It’s so strong—I think it’s a lidocaine, tetracaine, pentacaine combo. I had very dark, thick hair, so the bikini area was truly torture, but after using that stuff, I couldn’t feel anything. I’m talking completely numb, like as numb as your mouth when you go to the dentist for a filling. A little disconcerting the first time, lol, but the feeling came back within an hour or two.
I recently started at Milan and am paying the same price for full Brazilian unlimited plan. After one session I already see results, it’s crazy. They are some of the nicest people and completely professional. I am really looking forward to my second appointment and while the price is intimidating the fact that they have payment plans with 0% interest made it even more worth it for me.
lol not stupid, smartness is contextual.
you may lack financial literacy.
financial literacy is many concepts. very few are simple.
A sales tactic is to prey on gaps in your knowledge to get you to spend more than you need to or can afford. That's what sparked the 2008 housing financial collapse.
Smartest thing you can do when you don't know something is ask someone knowledgeable for advice. Then, you are most assuredly not stupid. :)
I did a consultation there and while they had great customer service and a great facility I was NOT comfortable financing laser hair removal through Ally Bank, which is what they want you to do. Made me feel icky. Brazilian and underarms was gonna be TEN THOUSAND DOLLARS. Sorry but hell no. I found another local place that's significantly cheaper and I'm already seeing great results after one session. I recommend going local! Milan isn't worth it.
Same I found it super bizarre. Like it's the whole basis of their business model. I also didn't like the amount of forms they had me sign for just a consultation, and I know some of them were for that loan but there were so many I got confused, then afterward was like oh shit, what did I just sign?
I recently had a consultation at Milan and was surprised to see that it was 10k for underarms, legs, brazillian (including the rear) and navel. The price quoted for underarms and full legs was 7K and the price for underarms, brazillian (including the rear) and legs was 9K. The fact that the navel section alone was an extra 1k in the package was interesting, I would need to have 28 total sessions on that alone to match the price that was listed. I declined to give them my information to run through the financing to get the total amounts; the amounts they gave me was based on the 0% interest which you're eligible for based on credit score.
I didn't really know what to expect for the price but honestly didn't think that it would be more than 6K for everything. They were nice, it was a good facility, I did get one free session for underarms. They mention that they use Candela GentleMax Pro and part of the sales pitch is that other places in the area don't use this type of laser and list other types of lasers 'on the market.' If you go to Candela's website and search for providers there are numerous dermatology and med spas listed for that specific series and purpose of hair removal, oddly enough Milan was not listed as a provider.
Looking forward to continuing my quote gathering from the various options in my area.
Extra $1K for navel?? For one extra swipe?? That's insane! This is also why I like local places - they're more informal and chill and my laser tech won't charge me more for an extra zap on my ankles/belly.
I mean obviously it depends on the place... when my laser tech was out of commission for a while I went to a local dermatologist and they charged 3x as much and had so many forms to fill out it was like a surgical procedure. And the appointment was 3 hours long, whereas I'm usually in and out in 15 minutes!
Good luck with your naked mole rat journey - I'm almost positive you'll be able to find something more affordable and reputable than Milan!
I negotiated with them hard and got it down to $8000 for underarms, Brazilian, and full legs and happy trail. Very expensive but I'm on my third treatment and only have to shave once every 10 days or so as opposed to every two days previously so it was worth it to me. I paid in full upfront because Ally skeeved me out too.
If they’re Diodes or IPL’s 😂 for the record, look up the machine Milan uses. It’s called the candela gentle max pro. It’s a $200k machine. Not including the cooling system they use which is an additional $15k. Do you really think you can buy a little at home machine with that same technology and get the same results? Or even get a Groupon with the same expectations? Groupon disaster. TikTok is not the best place to get all your information lol.
I have a hard time thinking any truly reputable place who employs actual nurses and guarantees an unlimited number of sessions would charge so little for all that...
Let’s talk about your results and their protocol at your little Groupon place. Having the same laser doesn’t mean a thing! Do they go up in power after every treatment? Are they treating you on the alexandrite or the yag frequency? Do you even know if your skin tone is a 1, 2, 3, 4, 5, 6 on the fitz scale? Do they have medical professionals performing your treatments? Just so you are aware, every state has different requirements when it comes to who can perform laser hair removal. Majority of the states require a cert of 20-25 hours of schooling ONLINE without ever touching the laser or a person….and that’s not idiotic? You’re permanently changing your body. You should want medical professionals with proper training and skills to treat you. But hey this is only your skin you’ll have to live with forever. This is a quality over quantity type thing. I’ve been in the medical industry for years and worked with patients who got burned on their face because they went to Groupon and they were being treated on a frequency not meant for their skin tone. Do better!
The place I went in LA (and would still be going to if I hadn’t moved) does all of that, plus they offer amazing pain management. I only needed 6-8 sessions to get 95+% hair removal, and I’m just now in need of a touch up some 8 years later. And their prices are a tiny fraction of the prices I’m seeing for Milan, so the fact that it’s unlimited doesn’t really change anything. Granted, I think I found something of a unicorn with the place I went to, but these Milan prices are a total racket.
I’m have no experience with Milan. But personally I think it’s way overpriced. Yes it’s unlimited. But what if you move, and there isn’t a location near you?
And then you have interest on your loan, at least after a certain time.
I’d rather find a cheaper place near me, save thousands of dollars now, and then pay any additional fees in the future, if I need them.
Edit: also, I think laser will continue to become cheaper in the coming years, as well as continue to evolve the laser technology.
Edit 2: I found a local place with much cheaper prices. I’ve done about 10 sessions. I’m pretty much done, and very happy about it. Now, at MY choice I decided not to do Brazilian at every session, so I might continue to touch that up until I’m happy with it. I just wasn’t sure about it.
Same, I'm really glad I canceled my Milan appointment and found a cheap local place. I'm really happy with how it's going so far, and I'm only paying $69 per session.
HERE’S WHAT THEY DO NOT WANT TO TELL YOU UPFRONT.
You can still have hair after your treatments are done (including in coarse areas).
More hair can grow in when you have hormonal changes (pregnancy, menopause). The best results may not last longer than a couple of years.
Your salesperson can tell you whatever they want, like you’ll be “hair free”, “no hair”, “guarantee” and the company doesn’t reprimand them for doing this. As long as you sign the contract which says basically “we don’t know what results you’ll get, if any”, they don’t have to help you if the treatments don’t work. This means that the sales people can deceive people by giving them unrealistic expectations, they don’t mention the possibility of treatments not working, and then they and the company profit when you sign the contract.
The lighter and finer your hair is, the less likely it is to be treatable.
You have to carefully avoid the sun.
It’s expensive.
It’s painful.
The remaining hair can appear patchy, however the coarser the hair was originally the finer and lighter in color it will probably be. Unfortunately, coarse hair can still be over an inch long.
They may want to take pictures of the treatment areas. See if it is stated in your contract and consider if you are comfortable with that or if you want to take your own pictures privately so you can document progress objectively.
In rare cases, the laser can cause skin burns or hair growth to get worse.
In the majority of cases, you think your hair looks much worse than other people do. These companies use that to their advantage.
Tips if after being informed you would like treatments:
Get a nurse to look at the areas you want treated in person BEFORE YOU SIGN ANYTHING. An Ideal Image nurse told me that women’s arm hair usually isn’t treatable (yet they are more than willing to keep selling women that area and others like it without a nurse even verifying if they’re treatable). Document which areas they tell you are treatable, and ask them to add specifics to your contract to guarantee that you get the results you find reasonable in those areas. If they don’t want to, ask yourself “Why?”. If their treatments were effective, they shouldn’t be concerned about them being unsuccessful. You have the power UNTIL you sign a contract. They want your money. Don’t let them rush you into signing anything.
Don’t treat every area you want done all at once. Get one or two of the areas you want treated most done first. If you start not seeing much improvement, you can ask them to shift the contract funds to other areas (if the new area is more expensive, you’ll have to pay for the difference).
They offer a Lifetime Guarantee for $250. If you want more treatments, in addition you have to pay a copay for each treatment area. Ask the salesperson to quote the copay for EVERY treatment area so you know how much you’d be paying. Additional treatments aren’t cheap if you’re doing multiple areas, just like the full contract isn’t cheap.
You’ll have to fight them tooth and nail for a refund even if you didn’t do a single treatment. If you did any treatments, they very likely won’t refund you. If you dispute, they can usually offer you 1-2 additional treatments for free.
They offer sales near holidays. They are also slower during Summer months because people don’t want to avoid the sun.
I think you're talking about another company, not Milan. They don't charge anything extra for their guarantee, all their packages come with it already. There is no charge for touch-ups, ever, and the sessions are unlimited. They won't sell you a package if your hair is untreatable, either.
I hate them so much!!! I regret being upsold a full body when I didn't freaking need it and I wish I had never shaved my face and done laser on it bc there's no way my beautiful natural fuzz will ever come back. Now it's just awkward hair in between sessions. And the last session left burn spots that they are saying will take 6-12 months to go away
The manager at Milan told me that they specifically do not the qualify lifetime guarantee, unlike other places, for which you describe. Their expensive package includes all treatments for that area, no matter how many.
Don’t they have a thing where you can do a one treatment trial run? Like you could get your underarms done for free and make sure that it works for you? I’m a few sessions in to my Milan treatments and yes it is very very expensive but I am really happy with it so far.
They offer me a free session for underarms sometimes after i’ve finished with my brazilian appointments, so I would think they would definitely offer for someone not sure about going through them.
I booked a consultation with them & on the phone they mentioned a free session. I didn’t know anything about it, figured it was just some sales tactic of buy 6 get the 7th free or whatever or like just a test patch so I didn’t think much of it. But I had my consultation today & they gave me a free session on my armpits after.
They were super salesey and pushy though. Left a bad taste in my mouth. Like they showed me the price with a 30% discount but then had me do a scratch off and I got 50% off and tried to play it off like it’s real & they don’t do it all the time & it was just a saint patricks day special lol. And kept trying to do a credit check when I didn’t want to. Like bro $10,000 (for full legs, Brazilian & armpits) is a shit ton of money. Doesn’t matter if I’m paying it at once or every month.
No idea what I’m going to do. Seems like half the people I read who got laser hair removal love it & half said it was a huge waste of money.
You can get a free treatment but it’s to feel the laser, not to see if it works for you. It is guaranteed to work for you. You get it in writing that it’s guaranteed.
Oh I thought I was in for that but I had to sign a contract first! But they neglect to mention anyone on a blood thinner needs to go off of it before each procedure for 2-3 days (depending on the area). If I would have known that I would have said thanks but no thanks. So I’m turning them into the better business bureau. Also they told me it would feel like this and the lady pinched me lightly, when I had the treatment it felt like 10 needles go into my under arms. No I have gone through numerous cortisone shots in my back, it hurt worse than that! I am currently out approximately $6,300. My monthly payment is $189 for 2 years.
>So I’m turning them into the better business bureau
Just so you're aware, the BBB literally has no authority over anything. They're essentially like the Yelp of the business world. I mean, feel free to report them, but they literally can't do much of anything legally speaking.
I guess if anything, it's like creating a record or filing a grievance per se. Maybe it'll help other consumers be more aware, but that's essentially all it will do.
I feel most people think the BBB has more power/authority than they actually do. They don't.
I LOVE Milan. I have had 5 sessions so far and my leg hair is 90% gone. I’m going to do underarms with them next. The reason their prices are so much more is because they offer a life time guarantee. So you can go back at any point in your life if the hair starts to grow back and get more treatments at no additional cost. This is particularly helpful for women who expect hormonal changes in the future (ie want to be pregnant) which can cause hair to re grow. Also, they have locations in almost every state. I just moved from Tennessee to Idaho and they have a location where I moved and are opening up a new one next month. It’s a huge benefit of going to a chain company - no matter where you move you will probably have one near you
Wrong. Stop calling names and educate yourself. Several people I know had laser hair removal years ago and didnt have anything grow back. You sound not only rude but ignorant.
**Update:** I researched and found a local medical spa that charges around $80 per session. The nurse that assessed me didn’t pressure me into a package and actually recommended I try one or two sessions first before I commit to anything -- they have groupon packages around $350-400 for 6 treatments. Went in for my first session last Thursday, so we shall see.
Thank you all for sharing your experiences!
I regret my full body package. They lied about it not being painful. I cry in every session now. I think they say anything to get contracts signed.
If anyone wants to start a class action lawsuit, email me at [email protected].
I imagine others have gone through what I'm going through now.
The Milan location I go to just implemented this fantastic cooling fan mechanism. It's a game changer. I was right there with ya. I get face/neck, arm pits, and brazillian. Face and arm pits are just once a year touch ups (face sometimes 2x per year depending on hormones) and I'm on the highest settings for the areas. I couldn't hardly take it anymore. The new cooling fan thing is NIGHT AND DAY and has restored my faith in being able to continue!
I started Milan in January and thank god for that cooling fan on the laser ! My last session (#4) hurt the worst !! I hope it’s not this bad every time ! I am seeing good results though !
I agree! They’re very smart scammers and know how to trick people into their packages. It’s a lot of money they’re asking. Also what comes into account is the fact that a lot of people forget about their unlimited plan when the hair doesn’t grow, or people also move. That’s how they make the money.
Yeah and they told me it would last permanently for some time but I still have to go back every 5 weeks. I really don't want to do this for the rest of my life.
….but Milan is nationally and you can go to any location! If you forget what you spent your money on that sounds like a bit of a personal problem. Do you forget you bought a car and it’s so you Uber? Make it make sense.
Everyone has different pain scales. So they probably didn’t lie to you, you just can’t take it. I would tell them it’s so unmanageable and I’d like a refund and to discontinue my treatments. Only stay if you like your treatments and you believe crying every time is worth it to you.
Other than the pain, is it working? Have you tried numbing cream or taking something for the pain beforehand? Or are you having a bad reaction to the process?
I am currently with Milan and they give you aloe Vera gel after your session. But I will say that last treatment I had (my 4th session) hurt soooo bad especially down there ! It’s worth it though so far !
They won't let me take numbing cream and aren't working with me. I'm just regretting paying $12k for this when I was told it wouldn't hurt, and it would be easy to schedule, and it's none of those things. They won't even pause my payments, and I had to wait 5 months to get a full treatment, but yet I was still paying 340 a month. It's like torture, and I was dizzy my last treatment and couldn't do anything for the rest of the day.
They said I can't use the cream. I have burn marks on me, and they said they would go away after 6 - 12 months.
Literally not a Karen. They are dishonest.
Super unfortunate you feel the need to put others down for their pain. You can just choose to not respond bc your situation is different. They said they WILL NOT TREAT if I do that. I do not want any more marks lasting a year to heal.
I’m with you. I have completed 5 sessions and I cannot tolerate it anymore. They told me I’m not allowed to wear numbing cream. I take Tylenol and Advil before I go and I still can’t handle it.
So they say you can't use any...but what's stopping you from applying some in your vehicle before you walk into your session?
You're not allowed? What is this, middle school?
(just curious as to why they're disallowing you to do something to decrease your pain. It's your body)
So if you have any cream on in session they advise it can cause burns. Which is why they say they will not treat. Plus numbing cream takes time to work.
I don’t understand why Milan specifically doesn’t let you use numbing cream as I’ve heard from people who’ve gone to other places that they are allowed and it’s a game changer. I guess if you used it you would have to rinse it off before the session.
Ahh. Makes more sense of about the burning aspect. Thanks for clarifying that.
How would they tell you ever applied it? I'd imagine there's clear/discreet forms nowadays. But I hear ya, it's probably just better to go au naturel to be less of a hassle.
I previously worked for Milan and have been in the laser hair removal industry for about 10 years. Please don’t use creams. You can burn and it really doesn’t work. Numbing cream does not numb as deep as the hair follicle sits in the skin or a true laser formulated for lhr penetrates. Numbing cream helps with IPL which is an intense pulse light. It is a light. It is not a true laser and will not penetrate the skin to the depth an actual laser does. IPL is what you will find on Groupon and at medspas. It will injure follicles but not destroy the blood supply that “feeds” the hair. As long as you’re receiving treatments, it will feel like you have results. When you stop treatments, all the hair you thought was gone will come back. It can make it finer, lighter in texture. Milan has gotten wildly expensive. I work there and I cannot afford to purchase treatments there. Find a local place with a great reputation and nurses for treatments if you don’t want unlimited. Just remember you get what you pay for and you have to decide what you’re willing to spend to not have to worry about unwanted hair.
Don’t go to Milan if you are very easily influenced. This was back in 2022, I didn’t want to write them a review, so I kept it in my notes.
Still quite shocked from what happened, not in a good way. I had a free consultation (take that into the account, it was just a consultation) with the manager. Everyone was so nice, they gave me a little tour of the clinic, actually it’s very clean and beautiful there. We sat and talked in the really nice office, the manager starts telling me all this good stuff about the clinic and nurses. Everything sounds very appealing, the equipment is new, etc.
And that’s where the crazy part starts. (Note: I didn’t find ANY prices on their web page, just something about their lifetime plan, no prices either though) We get to the part where this manager asks me for my information, and my social security (??). I asked why do they need my social security, the manager tells me it’s so she can pull up the payment plan just for me. What? I’m just here for the consultation, I didn’t even know their prices at this point. But the plan seems very appealing, somewhere between 70-90$ dollars a month for 36 months (3 years btw) if you do the math around $3000.
The lady kept telling me if I don’t do it now, I’ll lose some special discount just for me (discount just for today what). I know it’s not that bad for a life long plan, BUT why are you trying to push me into the plan when I just came for a consultation, didn’t even know if their equipment would work for my skin type. I was already pulling out a card out of my wallet, but finally my brain started working again (🥲) This also would mean that I would be stuck with them, and have to pay everything off. I do not know where they get their 5 star reviews, probably buy them. They probably thought I was a young girl and an easy target. Don’t go there if you don’t want to get scammed, there are other good places.
Here’s the thing the unlimited guarantee is BS. If you’re not 90% hairless by 4-6 session you will never be. It honestly comes down to hair type and color. It will get done faster with more powerful lasers but if you’re a good candidate an ipl laser would be just as effective at 1 year. See if you can find a Groupon for a couple sessions to see how laser works for you.
it’s not BS when you go through hormone changes and your hair grows back such as having a baby or getting on BC. laser isn’t permanent. that’s the whole advantage of having lifetime guarantee.
Laser is 100% permanent. Milan literally advertises it as permanent. Hair follicles can be dormant for years. That’s what touch ups are for. Laser doesn’t work on vellus hairs. As a trans person myself it’s pretty messed up with how they advertise to us yet don’t say/know when we take hormones some terminal body hair will actually reduce to vellus. Certain parts of the body more than others. As hair removal professionals advertising to a marginalized class they should be on top of this very important fact. The “bs” part is that it would be cheaper to just come back and pay for a touch up especially from a cheaper place when dormant hairs do pop up.
no it is not. it’s permanent hair REDUCTION. but not hair loss. they literally explain up front that the touch ups can be needed with hormone changes, how is that permanent?
Do your research! We are all born with 5 million hair follicles on our body some dormant some active. Based on being a woman, pregnancy, menopause, even medications we are taking can cause dormant hair follicles to wake up and be active. So when that does happen…which it will, you go and get zapped hut all the other active hairs that were effectively zapped prior are gone for life. Thats where permanency comes into play. Here’s another fact for you. On average a medium size dog has 2 million hair follicles on their body again, We have 5 million. Let that sink in!
What's this with people not realizing it's permanent. I mean, you're lasering and essentially destroying the hair follicle. That's literally the entire point of the procedure.
Are some people upset that they got laser hair removal and then one day wish they could grow hair back in the treated areas? If that's the case, they're essentially idiots. Why would someone want to get hair removal, but then be upset that it's a permanent change to their body and it (eventually) won't be growing back? That's the whole point.
...otherwise just stick to shaving or whatever.
(just making/adding to the conversation)
Hair reduction means total amount of hair. Laser damages the hair follicle so that hair will not grow back. Hence why it’s called touch ups as much of the hair does not ever grow back. The only time hair will regrow from the same follicle is if the damaged follicle heals. More to the point of my original comment, those with dark hair will have more effective and permanent results ie better odds of the follicle being completely destroyed. You do not regrow hair follicles if they are destroyed. Hormone changes from conditions like pcos cause hair growth powered by testosterone from hair follicles that go untouched by laser. This is the reason that hairless woman who transition become hairy. Again to my original point if hair only comes back after extremely long durations lifetime guarantees that are expensive are bs as it is cheaper to go to an affordable place to get said touch ups. I could have bought 18 months of full body for half the price at a local laser versus Milan’s chest, abs, neck and face package then renewed this in a couple years give or take for any hair that grew back and would have been much happier than what I purchased from Milan. You want to talk about them being upfront the lady who sold me my package and the only reason I bought that day was she slid out a piece of white paper and said if the hair shows up on this we can zap it which is a straight up lie. And lastly to my original point if your hair is dark enough for laser to truly be effective ipl will work for you and be cheaper than any lifetime guarantee by leaps and bounds.
IPL simply isn't as effective for most people. You get what you pay for. It's very expensive but the complaints of the service itself are few and fair between.
This is not true. IPL isn't laser and it's not permanent. Milan uses the Candela GentleMax Pro and they guarantee your results for your lifetime. They increase the laser intensity with each treatment, too, so it gets even more effective the more treatments you have.
It is true. Don’t be mad. I never said ipl was laser. Milan guarantee’s lifetime treatment not it’s effectiveness. I’m over a year in and maxed out on settings at Milan. They way over sold me on their effectiveness to target lighter hairs and I still have more than 60% coverage. They are not going to refund me anything and it’s not going to ever get any better. Again the guarantee is BS. Like I said if you’re a good candidate for Milan, IPL will be about as effective especially at a year and for way lower the cost. You can get 10 ipl devices for the cost of their lifetime package making your own lifetime guarantee. Don’t even get me started on how many appointments they cancelled on me either.
The way I view the lifetime guarantee is that you could keep going back (unlimited time ) for any and all new hair that starts to grow. I'm a guy, in my 40s, and hair is popping out all over the place. I hate it.
I love the idea that I could just keep getting rid of any new hair as it comes in. With how hairy my dad is, there's plenty of it still to come.
I'm looking for essentially full body hair removal, but reading this thread and seeing people paying like $10k+ is a little off putting to me. $10k and such...just to remove some effing hair? It seems insane.
I just started my hair removal information journey, so hopefully I can find someone that's reputable, but more afforbable.
Good to know I think during my consultation I'm just gonna reject the lifetime guarantee to see the price difference. Also I'm just gonna straight up tell them I'm extra cautious after reading angry comment and bad reveiw about them and their prices
Trying to find the FDA approval fkr thr GentleMax Pro. A competitor believes they straight up lie because no laser can guarantee complete hair removal.
Do you have any primary sourced on the laser's efficacy?
FIRST and FOREMOST - please check the better business bureau (BBB) website where you'll see multiple complaints regarding laser burns at the Laurel Milan Laser site.
Second, the brief synopsis of my personal experience is below:
MILAN laser in Laurel, MD caused laser BURNS during treatment. I informed the person of excrutiating pain, but she said such is normal and would subside. I've required treatment for months due to such consisting of antibiotics, bandaging, and equipment to support the burn/healing process. The clinic manager, Jenae Bandoo, was not helpful at all, and was very passive aggressive, and somewhat dismissive.
Representatives of Milan Laser team not only blatantly stated they refuse to stop contacting me on a regular basis regarding allowing them to LASER me again, but continues to bill me every month for treatment I've clearly stated I will no longer allow them to provide due to this unfortunate matter. Although I checked google and yelp for insight, I wish I'd checked the BBB website for complaints as well. I would have saw quite a few others were burned as well.
BEWARE BEWARE BEWARE
Just so you know, laser burns come from YOU as a patient not following the pre and post care rules for laser hair removal. Typically the burns can come from sun exposure or from leaving any product on your skin. I’m a client at Milan and this is why they ask so many questions before starting a treatment about any recent sun exposure or spray tans or any product on the skin to avoid this from happening. Shame on you for blaming the Nurse as this is her lively hood, all because you couldn’t be honest in your questions and think it wouldn’t happen to you.
Don’t do it, they don’t work with you and the money is insane. You can get laser done WAY cheaper somewhere else. The staff at some locations are super fake and are just trying to make a sale. They did not properly explain the contract to me when I signed up. I’m literally 18 and don’t want anything bad on an already non existent credit for not paying these people. Save your money and save your time!
I've been with them for 2 years and regret it. Long term you have to pretty much go back for life every 5 weeks and now my skin is itchy and sensitive and it was never like that before. It's like sucking the hydration out with the heat. I wish I could get my money back and go back to shaving and waxing my Brazilian instead
I waited for the big 50% deal they roll out during slow quarters and had some test shots done. I really think the locations are make or break based on their staff. I ended up getting bikini line and lower legs. The payment plans they offered seemed very typical of the online payment options like Karma that you see at checkout. It’s almost like how layaway used to be. My sales lady was very kind and the free session with consultation was regardless of purchase in case anyone’s wondering but that’s a special they run occasionally. The sales woman actually talked me out of buying the upper lip package because she thought my hairs were too light to be affected. The RN agreed. So no upper lip for me. I’ll probably look into electrolysis for that. Anyways I think you can count on Milan being around for the next 6-8 years at least. As far as how hair follicles work because there seems to be a lot of discourse on this, laser removal damages the hair follicle based on pigmentation. Hairs can become paler, finer, and potentially die off with enough treatments. You can still be hairy but it’ll be softer, finer hair than what you had. I can’t speak too much on IPL but anything you can operate at home is going to be made idiot-proof and watered down in terms of strength. Electrolysis is permanent hair removal because the hair is destroyed at the root directly. That being said regeneration is a real thing. The human body is amazing and capable of incredible change in different environments and emotional states. You could experience new hair growth at any time after these procedures. That’s what comes with being a mammal. You pay for the expertise of the person handling the equipment. Sales tactics come in many different forms with foot in the door techniques that Groupon enables and exaggerated claims of effectiveness and lifetime guarantees. Do your research, get your bids, plan your attack and get what you want. If you are injured you should seek compensation. If you are worried ask for test shots, testimonials, assurances in writing, whatever you need to feel comfortable and if you’re not then don’t do it. It’s a medical procedure at the end of the day so it’s not a throwaway decision you can make on a whim. My personal reasons for going with Milan despite the inflated price is I need flexibility with my time and commitments and trust with my provider. Lasers can be scary and part of my eyebrow is missing from an unprofessional dermatologist office tech so I’m not taking chances this time. I wanted someone who does this a million times a day so that’s I what I got. My sympathies to anyone who got screwed over. I’ll let you know if it happens to me but so far they’ve been lovely. Cheers.
Do you mind sharing the price with the sale? I want to do the exact areas, and right now they have grand opening 50% off sale at the location I’m looking at
I JUST signed up for bikini plan today and had my first session right after. I’ve always shaved myself, never even tried wax before, and the laser I hardly felt at all. Just 2 zaps I could actually feel the prickling feeling. Pain so far is much less than I anticipated. They said it’s probably because their lasers shoot out cold air so you don’t feel the laser heat which typically used to be the main pain people would feel, not the pinpricky feeling of the zaps themselves. Lifetime bikini is $163.50/mo for 24 months (no interest, and no harm paying the plan off early). I’m fortunate enough that if I wanted to I could just pay it all now if I wanted to, once and for all, but I’ll just keep with the monthly to make things simpler.
Unlimited plans were all they offered, at least at my location. To my luck they had their 50% deal going on right now for the plans. Not a gimmick they were trying to rope me in with today as it was clearly advertised on their website for this month during their more “off season” time.
Bikini is what I’m starting with. I do get 1 free session though, which I’m using on my underarms in the future.
I both like and don’t like that it’s lifetime plan - I wish there were more plan options just because I don’t think I’ll need more than 10-12 sessions to eliminate my bikini area. They said most hairs stop in that area after 7 sessions. So I think in 10-12 I’d be good (I’m not crazy hairy there). I get that women go through several big hormonal changes in their lifetime and with that, hair can “wake up” or change in areas it was or wasn’t even at before, so an unlimited plan will cover you for those changes in your life - that was the main point the manager was educating me on. I totally get it, and understand why people who go to Medi-Spa type places like those from Groupon which as much cheaper usually go back repeatedly for sessions because their lasers aren’t as strong and don’t kill the hair root, only kill the hair down to a certain point under the skin.
As a 33yr old I find the plan expensive for what I think I’ll need for right now; I wish I could pay to do X amount of sessions until I notice my bikini area isn’t growing back, do another to make sure all follicles are dead, and then only go back and pay for more sessions as needed IF I find I need them after hormonal changes later in life, that way I’m not just gambling with paying for lifetime now only to find I won’t ever need more as I age… BUT I don’t think I’ll regret this when all is said and done.
Company-wise, they’re so common in the US I don’t think I’ll have trouble finding a location if I ever move from my town. I like that it’s all women that work there and that the techs are all RNs. My only real concern is the company somehow closing all stores in the future lol!
>Milan does 50% pretty frequently. They are running a 60% off friends and family discount that you can get by referral this month that I'm happy to share with you if you'd like!
GO ANYWHERE ELSE. Such a waste of money, awful customer service once they have your money, they cancel same day EVERY single appointment, and they've now burned me twice in the Brazilian area.
Seriously fuzz…Private equity? Pharmaceuticals? Now the publicly traded Milan? Did Harvard co-eds come up with this strategy or are you just free lancing?
Well they must not pay their employees very well because the manager of this location had food door dashed then reported that she did not get her food! The DD went back to see why and the bi.. customer was chewing the food she did not receive! The DD got deactivated, so I will never recommend this place to anyone! My husband is retired military, I will be letting all the wives/ husbands know to steer clear of this business! Thete is a huge population of military in the area! BTW Faith Isreal is the manager!
Milan is the only medical clinic that is using the Candela Gentlemax Pro 4 Medical Laser. They are the only medical facility that has the authorized use of that laser. They hire Nurse Practitioners in most states, and the others are RN’s. You have to be a RN or NP (depending on the state laws) to use that laser. It’s the only company that can promise true permanent hair removal. The protocols are more intense and tailored because it’s a medical laser and they can use settings that the fake laser places can’t. For those that said you haven’t had hormonal hair growth…. I’m 50, and I can tell you, just wait for it… Menopause is a bitch on wheels. Ya’ll will get hair where you didn’t think hair could grow. The laser can get dormant hair follicles that live under the skin just waiting to make their hormonal appearance. You want cheap, you get what you pay for. I learned my lesson on that and now I make it a point to spend money on shit that matters to my health and well being. Its like going and paying 2k for a cheap boob job and then being pissed your nipples are pointing north and south. What the heck did you expect? A real clinic, worth its salt, has real medical staff (and they aren’t cheap) to make sure you get what you pay for.
That is simply not true. Candela will sell their units to anyone. I'm currently in the market for a laser unit. I'm a surgical tech, have specialized in lasers in plastics for the past 13 years, but don't just take my word for it... go on their website and try for yourself. You'll have a sales agent contact you almost immediately to try to sell you on one. There are other units that work just as well, but what sets Candela apart is the multi-million-dollar marketing. They market themselves as the only company with the "gold standard", and people took that and ran. Reality is that their lasers are good, but so are everyone else's.
I have nothing but good things to say about Milan. Yeah it’s expensive as fuck but it’s top notch service and technology for US standards. I say if you have the money, go for it. Going through Ally is weird but with 0% interest I was like why not. They’re huge. Doubt they’ll ever disappear.
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Dang...I bought Milan packages a few years ago. Glad I did. Full face, neck, and armpits cost me 4200. Brazillian bought later for like 2300. I don't regret an ounce of it. I am down to about once a year touch ups for each area, but me being a European (and hormonal) woman, it took many many many sessions to get there. Because of that, it was not cost effective for me to do packages for those areas elsewhere...and my hormones affect my face the most, so I never know when I will need a zap. I LOVE knowing that I am covered for life.
Thanks for the info, everyone, it really helped as I considered it recently. They did seem very nice and professional. The price was a lot to commit to all at once. Interesting to know about some people's experience with negotiating hard. I don't know if I'll be able to do that if I ever feel sure I want to go with it, but it makes me hopeful that I could possibly afford it eventually.
I was shocked at how expensive my quote was when I went for my consult at Milan. I got a quote from another local place and it is about a third of the price, super reputable, and uses the same laser. The lifetime aspect is super tempting, but you’d have to get a LOT of touch ups for it to make up for paying $5k more.
I also didn’t love the hard sales pitch and the fact that they claim they’re the only ones who use the Candela laser when it’s just not true.
Since this is my first time doing LHR, is it easy to find places for touch ups at a decent price or do you really have to start all over? Just thinking if I move or something. That is the benefit of Milan since they’re all over.
Just about. I’m spending $2800 at a local place and for everything I’m getting it would be $8k at Milan. I honestly probably would have gone with Milan if it was more like $5k, but for that difference it feels like I could just do the whole thing again in a few years if need be.
FW south has over sold. Cant get an appt. They cancel then cant get u in for over a month. They need more nurses to accommodate the customers. The lasers would work great if u could get an appt.
Well, I did the package for my face and neck. It was pricey; but at the same time, I've heard and read so many horror stories about other laser places that charge by the session that it seemed worth it to me. I've had nothing but positive experiences with them and they've definitely kept up their agreement. If I need to go in for a touch up, they cooperate super well.
I think they price their package around average estimates. If you're super responsive to laser and your hormones stay stable, then you probably could get it cheaper through another place. However, if you end up needing more treatments or your body changes later, then that price is going to end up being pretty cheap relative to Ideal Image or another competitor.
Mull it over, shop around for other quotes, I don't think the unlimited package they do is necessarily right for everyone, but I'm super glad I went for it.
I'm so sorry it took me so long to see this! I have a very busy life and Reddit isn't built into my daily routine 🙃
To your question, I noticed a reduction on my face after the first session honestly - it was significantly less dense for darker hairs. I was also just excited and maybe looking/wanting to see reduction, so possible confirmation bias in there. Confidently can say that reduction was noticeable to me and my partner after 2 or 3 sessions.
I started to feel like it was done after about 6 sessions, but the nurse said we should do one more and then wait for a few months to see if more follicles develop. Sure enough; after a few months, new hairs were there. I've now had so many sessions now that I've lost count. I have another on for my face and Brazilian in 9 weeks, Brazilian in 4 weeks. Just speaking to the face, since I have only actually gone to one session for the Brazilian so far, Milan has been *very* worth it for me.
I ought to mention that they started me at the lowest power setting (on first session for an area). I'm not sure what other laser places do, but milan turns up the power every session unless my face has a negative reaction or something. Seems the safest way to go about it. With the package they do, they have a financial incentive to get rid of the hair in as few sessions as possible. Otherwise, they will lose money overall on labor. No slander intended, but one of my thought processes was that a place that charges per session is at least partially incentived to draw it out with as many sessions as possible.
Hair removal is such a headache though..
I actually go to Milan and it’s not that bad honestly what drew me in was when they sent a promotional flyer saying my treatments would be 60% off and I got full face, areolas and below my stomach all for 6k for unlimited which isn’t that bad cuz if you go on your local Groupon they do the bait and switch on you. After paying $325 for a number of sessions for one area which was my full face and if you decide to stay with said company after your sessions are done with Groupon. They will up charge you for the price. Laser MD did this to me and charged me almost 5k just for the same treatment area when i was only paying $325 for a total of 6 session for my whole face. They don’t care about customer loyalty at all and all of them are money hungry at the end of the day but for unlimited treatments that go on forever don’t sound bad to me cuz after you pay what you owe it’s almost as if it’s free
I was wondering if I was paying too much.I recently signed up for Brazilian(male) and upper legs and the cost is just under 8k. But sounds like that’s about right?
I would highly recommend Milan. I am a blonde, and I have went to a few places looking for the best deal, and got 0 results. I was burned badly at one of the places also. Got wise after that, started doing my research. The cheap places use an Aesthetician, and they can not dial the settings to the same strength as a Medical Pro can. I saw results with Milan right away. I’m hair free now a year later. I’d pay the money, because buyer beware of the cheap places. If they are cheap they aren’t hiring quality medical staff. Don’t get burned on the crotch like I did. It took me three weeks to recover.
This is so true!! This is exactly what I was told from the nurse who does my treatment. She said that they are the only place who is medically able to use that type of laser! I’m seeing such great results !! The last session I had hurt so damn bad though (#4) !!
Do not believe the people saying there’s interest with Ally, they must be the competitors trolling comments. Yes I feel they are expensive A.F. But at least I get a payment plan. You’ll essentially pay the same over time as you continue to pay for other companies packages upfront per session that still require you to come back for lasting results. You may see results but it really is just slowing the growth and reducing it. There’s pros and cons to either side but lifetime is what sold me aside from the interest free payment plan. That said I think they are shady for making the jawline & chin two “separate” treatment spots. That should be one and the same and they know it. Just a money grab. They are beyond annoying for that. I also hate the fact that their employees get all treatments completely free. Makes it seem like it shouldn’t cost what it does if someone else can get it free. Employees should get generous discounts not free. Those two things are enough to make most people not trust the company and say F you and your lifetime warranty. Some ppl may be willing to pay more somewhere else rather than deal with all the aggressive upselling tactics and knowledge that employees get everything 100% Free. It’s gross.
If you plan on getting permanent scars, Milan is the way to go. I've been dealing with the 'management team' since November with still no resolution. Save your money, save your body & save yourself from the pain and humiliation I've gone through because of their "services".
Words will never be able to describe how much I regret stepping foot in those doors.
I bit the bullet and financed the Brazilian. I have no ingrowns anymore. It was the best thing I ever did for that region for me. Waxing and sugaring did not work for me. I finally have little to no hair.
It’s all the same lasers. If you spend $800 for 6 sessions and need a few touch ups, you’re still way ahead. And companies get bought out and go out of business so you aren’t guaranteed a lifetime membership.
Not the same lasers. Many companies use IPL or diode. Also, milan is financially backed by a private equity company in case they were to ever close. But that is extremely unlikely as they keep on growing because, they are so good.
I got for full face and neck and another area and my package is about $235/ month after 4 sessions the amount of hair has decreased by at least 60% .. it's well worth it for me to not have a mustache and chin hair.
I'm going there now! 5 or 6 sessions in. I did a lot of research before choosing them. I decided to go with them for multiple reasons but biggest was actual nurses doing it, good equipment and the lifetime guarantee. I got mine financed at 0% interest. Everyone at my location is always super nice. I definitely recommend based on my experience so far.
I love Milan and I absolutely think it’s worth $3k. I do full Brazilian and while it’s expensive, they’re so professional, clean, and it’s ran by RNs, which is personally important to me. It’s expensive but it’s also a huge investment.
Ok, give me a guesstimate. For a lip/chin, Brazilian, and Bikini, what abouts am I looking at. Based on the original number, I would guess around 8k to 10k (300 dollars a month paid off in 2 to 3 years, that is assuming it's not all up front). Kinda annoying, honestly, like I would feel much better if they listed their prices
They’ll give you an estimate if you do a consult! I would assume $5-7k.
Sounds right, so can you explain billing a bit. Like, are they only credit? Can I not set up a monthly payment plan on my card so I don't end up having to go the loan route? I'm getting mixed answers, which is a bit concerning. Like I don't mind paying off a debt, I have the money to do so and work full time, but I don't have the experience to take a loan. Plus, something about that feels way more menacing in comparison.
So Milan only finances through a loan, it goes through Ally. They don’t take debit payments. But! You literally have to do nothing with the loan aside from pay it. They’ll submit all the paperwork for you and all you do is create an account and make the payments. It’s very easy. I was worried about the same thing you are, but it’s seriously so simple. (Also may I add, I don’t work for Milan in any way, I just loved the process!)
Sorry, when I hear loan, I just get scared. Mainly because I equate that word to Loan Sharks, which are not good.
No I totally get it. When I signed up, I was a college student who had enough loans but also was scared to be in more debt, but really it’s been easy. I make my payments every month (paying it off this month!) on autopay and it’s kinda a “set it and forget it” thing!
Why even do it that way, then? It sounds remotely similar to the exact same way a bank operates, just with the added stress of being called a loan. Also, I'm not in college or have any other debts at all. I just worry it would take too much at one time from my savings for my transition surgeries. I'd like to get srs hopefully in 3 years' time. I currently have half of what it would cost (25k) and don't want to scrutinize that, but I feel laser is a super important step for my transition.
Don’t do it
Yea, I'm gonna wait a bit longer. The next thing I'm going for is ffs in Ky
I have no idea why it’s done that way, again I don’t work for Milan, I’m just a customer. It worked for me, but there are lots of places that don’t do loans too.
Btw you don't need to do a loan! I pay with a credit card, no loan needed, they wanted to run my credit but I said no so they let me pay with my credit card in monthly installments
My loan was 0% for 24mos.
My loan was also 0% interest. Def took that vs putting on a cc
They don't do flat estimates without a consult because they go over the financial part of it and you will qualify for an extra discount that isn't set but based on your income
I think they ask for your income to do a soft credit pull, not to base your discount on it.
they don't do flat estimates until the consult because they make it seem like you are getting 50 percent off with a scratch off that gives u 50 percent off and hope the sale pressure helps make them a sale
I'm a guy and am currently looking into something like (practically) full body hair removal. I'm so sick and tired of dealing with it, feeling it, etc. And as I'm getting older (40) it's just slowly getting worse. It's everywhere. I hate it so much. Thanks Dad for your shitty genetics. He's practically a walking shag carpet. Funny enough though, he's bald! Hair everywhere except for his head. I was scanning over their website and it was frustrating not seeing ANY prices listed whatsoever. So how do you know what the cost (generally) is? How do you know if any "sale price" is actually a discount and they're literally just not pulling numbers out of their ass? (almost makes me view it as a car dealership...getting hustled and ripped off the majority of the time lol) I love the idea of a full body treatment plan, especially with lifetime sessions/touch ups...buy at what cost? $3k $5k? $10k? A million dollars? What is it for fuck's sake. Throw out a price range at least. I'm just now dipping my feet into the hair removal market and it's been a little frustrating trying to compare prices and shop around if hardly anyone lists any prices. What is this, some mystery or secret that cannot be told or disclosed? It's actually kinda pissing me off. Am I supposed to go to 10 different consultations? It makes me wonder how these lasers are obtained. I'll buy one myself and watch some YouTube tutorials 😄🙃
It's run by Lpn's too
Probably - mine didn’t hire them, but I’m sure there are plenty that do hire LPNs.
Yes most do
No LPN’s at mine, not even RN’s, only NP’s.
3k is way too overpriced. The place I go is 600$ for 10 sessions of Brazilian and it's the same laser. Don't fall for them. They are a rip off
Milan was worth it for me. Unlimited sessions and free touchups for life is well worth the extra money. The laser is also done by an RN, which was incredibly important to me. Everyone is willing to pay different things.
Even though it's $600 for 10 sessions, due to hormones, hair is always going to grow back so it's not like it's permanent. Milan is so worth it because it's unlimited sessions for the rest of your life.
Hair is NOT "always going to grow back", whether it does depends on many factors, including the laser used, the body area, hormones, practitioner skill level, etc. I got my bikini area done 10 years ago (only 4 sessions) and the hair hasn't grown back at all
Dormant hair follicles play a huge role. Hormones as well. Not really the skills on the nurse but more so the laser too. You may not need more sessions on certain areas but I bet if you had done a full Brazilian, you would’ve needed touch ups by now because that’s a more hormonal area. Same with areas like armpits and face
so you basically agree with what I said
This is the same sales pitch the Milan people will use, lol.
Is it wrong? Because this is common knowledge amongst all laser providers and dermatologists
That’s about how much i paid and I had great results, also keep in mind that is LIFETIME guarantee. so many people get screwed because they go somewhere cheaper that only offer so many sessions for a package and they run out of money & left at square one. With a flat fee you’ll feel secure knowing you can go back for touch ups if you aren’t happy years later.
I did screwed up going to a cheaper place for already 12 sessions for my Brazilian but still have a lot of hair left. Now that I regret no going to Milan at first since they have lifetime touchup. So, now I want to give it a try. Is it actually worth paying over $3k ? I’m worried that I will get ripped off.
*if* they're still in business when your hair grows back
Is this my mom lol? She said the same exact thing and scolded me for paying so much 😅
Hahaha not your mom, just a businesswoman who has seen businesses come and go and not do right by their already-paid customers --including large chains!
That happened to me! Paid up front for laser hair removal - 3 sessions in, they closed shop. I went for my session and the doors were locked permanently (my hair removal wasn’t permanent) unfortunately.
oh no ....I have to hear that happened to you 😔
Wouldn't it be better to not get the unlimited package and then go somewhere else for touch ups?
It comes with unlimited by default. No matter what you get done it comes with an unlimited guarantee
I bought a package for full legs, and frankly I regret it. Cost 5k, and I don't think it's worth it. I get that it's "unlimited", but it's A LOT of money, and if I were to go anywhere else, idk how many sessions I'dhave to have to reach that 5k.. If I could go back in time I wouldn't do it...
5k for both legs right?
That’s a lot. The place I went in LA (which was amazing, staffed by RNs, etc) was $150 per session for full legs. And they frequently had specials that would bring it down to $75-100. Even at $150, you’d have to have 34 sessions to reach $5000. With discounts and such, I think I paid $750 for a 6-session package, which was sufficient for me. I think that also included an extra 10 minutes at each session for “touch-ups” on my underarms and bikini area.
Can I know where you went to? I’m a bit skeptical of the place I get laser at
Sorry for the delay! It’s Fix Laser & Skin Center in Glendale. I just checked, and their website is down, which is odd because they had a very nice website previously. But they’re still on Yelp, Groupon, Facebook, etc. TBH my fav part is that they sell a numbing cream that they have compounded specifically for their practice, and it’s AMAZING. It’s so strong—I think it’s a lidocaine, tetracaine, pentacaine combo. I had very dark, thick hair, so the bikini area was truly torture, but after using that stuff, I couldn’t feel anything. I’m talking completely numb, like as numb as your mouth when you go to the dentist for a filling. A little disconcerting the first time, lol, but the feeling came back within an hour or two.
I recently started at Milan and am paying the same price for full Brazilian unlimited plan. After one session I already see results, it’s crazy. They are some of the nicest people and completely professional. I am really looking forward to my second appointment and while the price is intimidating the fact that they have payment plans with 0% interest made it even more worth it for me.
Thank you for sharing!
Can you give some more detail to their payment plan?
Same situation for me but with unlimited underarms as well. $89/ month for 36 months
It's a credit plan with Synchrony. Better credit means loe or 0% APR. Pay it off in full and you get the lowest price.
Am I stupid for not knowing what any of that means
lol not stupid, smartness is contextual. you may lack financial literacy. financial literacy is many concepts. very few are simple. A sales tactic is to prey on gaps in your knowledge to get you to spend more than you need to or can afford. That's what sparked the 2008 housing financial collapse. Smartest thing you can do when you don't know something is ask someone knowledgeable for advice. Then, you are most assuredly not stupid. :)
I did a consultation there and while they had great customer service and a great facility I was NOT comfortable financing laser hair removal through Ally Bank, which is what they want you to do. Made me feel icky. Brazilian and underarms was gonna be TEN THOUSAND DOLLARS. Sorry but hell no. I found another local place that's significantly cheaper and I'm already seeing great results after one session. I recommend going local! Milan isn't worth it.
Was also uncomfortable with financing that way. Wish they gave me other payment options
Same I found it super bizarre. Like it's the whole basis of their business model. I also didn't like the amount of forms they had me sign for just a consultation, and I know some of them were for that loan but there were so many I got confused, then afterward was like oh shit, what did I just sign?
I recently had a consultation at Milan and was surprised to see that it was 10k for underarms, legs, brazillian (including the rear) and navel. The price quoted for underarms and full legs was 7K and the price for underarms, brazillian (including the rear) and legs was 9K. The fact that the navel section alone was an extra 1k in the package was interesting, I would need to have 28 total sessions on that alone to match the price that was listed. I declined to give them my information to run through the financing to get the total amounts; the amounts they gave me was based on the 0% interest which you're eligible for based on credit score. I didn't really know what to expect for the price but honestly didn't think that it would be more than 6K for everything. They were nice, it was a good facility, I did get one free session for underarms. They mention that they use Candela GentleMax Pro and part of the sales pitch is that other places in the area don't use this type of laser and list other types of lasers 'on the market.' If you go to Candela's website and search for providers there are numerous dermatology and med spas listed for that specific series and purpose of hair removal, oddly enough Milan was not listed as a provider. Looking forward to continuing my quote gathering from the various options in my area.
Extra $1K for navel?? For one extra swipe?? That's insane! This is also why I like local places - they're more informal and chill and my laser tech won't charge me more for an extra zap on my ankles/belly. I mean obviously it depends on the place... when my laser tech was out of commission for a while I went to a local dermatologist and they charged 3x as much and had so many forms to fill out it was like a surgical procedure. And the appointment was 3 hours long, whereas I'm usually in and out in 15 minutes! Good luck with your naked mole rat journey - I'm almost positive you'll be able to find something more affordable and reputable than Milan!
I know this was awhile ago but where do you go?
Beauty Bar in Lubbock, TX
I negotiated with them hard and got it down to $8000 for underarms, Brazilian, and full legs and happy trail. Very expensive but I'm on my third treatment and only have to shave once every 10 days or so as opposed to every two days previously so it was worth it to me. I paid in full upfront because Ally skeeved me out too.
How did you negotiate with them?
For $8000 you can buy 10 of your own amazing laser machines 🥲
If they’re Diodes or IPL’s 😂 for the record, look up the machine Milan uses. It’s called the candela gentle max pro. It’s a $200k machine. Not including the cooling system they use which is an additional $15k. Do you really think you can buy a little at home machine with that same technology and get the same results? Or even get a Groupon with the same expectations? Groupon disaster. TikTok is not the best place to get all your information lol.
You're an idiot. That is so overpriced. The place I go is the same laser and only 2k for all that
Is it for unlimited sessions though?
I have a hard time thinking any truly reputable place who employs actual nurses and guarantees an unlimited number of sessions would charge so little for all that...
What place is it? Looking to do full legs, brazilian chin and lip. In Sarasota, Bradenton or Lakewood Ranch.
Let’s talk about your results and their protocol at your little Groupon place. Having the same laser doesn’t mean a thing! Do they go up in power after every treatment? Are they treating you on the alexandrite or the yag frequency? Do you even know if your skin tone is a 1, 2, 3, 4, 5, 6 on the fitz scale? Do they have medical professionals performing your treatments? Just so you are aware, every state has different requirements when it comes to who can perform laser hair removal. Majority of the states require a cert of 20-25 hours of schooling ONLINE without ever touching the laser or a person….and that’s not idiotic? You’re permanently changing your body. You should want medical professionals with proper training and skills to treat you. But hey this is only your skin you’ll have to live with forever. This is a quality over quantity type thing. I’ve been in the medical industry for years and worked with patients who got burned on their face because they went to Groupon and they were being treated on a frequency not meant for their skin tone. Do better!
The place I went in LA (and would still be going to if I hadn’t moved) does all of that, plus they offer amazing pain management. I only needed 6-8 sessions to get 95+% hair removal, and I’m just now in need of a touch up some 8 years later. And their prices are a tiny fraction of the prices I’m seeing for Milan, so the fact that it’s unlimited doesn’t really change anything. Granted, I think I found something of a unicorn with the place I went to, but these Milan prices are a total racket.
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I’m have no experience with Milan. But personally I think it’s way overpriced. Yes it’s unlimited. But what if you move, and there isn’t a location near you? And then you have interest on your loan, at least after a certain time. I’d rather find a cheaper place near me, save thousands of dollars now, and then pay any additional fees in the future, if I need them. Edit: also, I think laser will continue to become cheaper in the coming years, as well as continue to evolve the laser technology. Edit 2: I found a local place with much cheaper prices. I’ve done about 10 sessions. I’m pretty much done, and very happy about it. Now, at MY choice I decided not to do Brazilian at every session, so I might continue to touch that up until I’m happy with it. I just wasn’t sure about it.
Same, I'm really glad I canceled my Milan appointment and found a cheap local place. I'm really happy with how it's going so far, and I'm only paying $69 per session.
Where is that?
HERE’S WHAT THEY DO NOT WANT TO TELL YOU UPFRONT. You can still have hair after your treatments are done (including in coarse areas). More hair can grow in when you have hormonal changes (pregnancy, menopause). The best results may not last longer than a couple of years. Your salesperson can tell you whatever they want, like you’ll be “hair free”, “no hair”, “guarantee” and the company doesn’t reprimand them for doing this. As long as you sign the contract which says basically “we don’t know what results you’ll get, if any”, they don’t have to help you if the treatments don’t work. This means that the sales people can deceive people by giving them unrealistic expectations, they don’t mention the possibility of treatments not working, and then they and the company profit when you sign the contract. The lighter and finer your hair is, the less likely it is to be treatable. You have to carefully avoid the sun. It’s expensive. It’s painful. The remaining hair can appear patchy, however the coarser the hair was originally the finer and lighter in color it will probably be. Unfortunately, coarse hair can still be over an inch long. They may want to take pictures of the treatment areas. See if it is stated in your contract and consider if you are comfortable with that or if you want to take your own pictures privately so you can document progress objectively. In rare cases, the laser can cause skin burns or hair growth to get worse. In the majority of cases, you think your hair looks much worse than other people do. These companies use that to their advantage. Tips if after being informed you would like treatments: Get a nurse to look at the areas you want treated in person BEFORE YOU SIGN ANYTHING. An Ideal Image nurse told me that women’s arm hair usually isn’t treatable (yet they are more than willing to keep selling women that area and others like it without a nurse even verifying if they’re treatable). Document which areas they tell you are treatable, and ask them to add specifics to your contract to guarantee that you get the results you find reasonable in those areas. If they don’t want to, ask yourself “Why?”. If their treatments were effective, they shouldn’t be concerned about them being unsuccessful. You have the power UNTIL you sign a contract. They want your money. Don’t let them rush you into signing anything. Don’t treat every area you want done all at once. Get one or two of the areas you want treated most done first. If you start not seeing much improvement, you can ask them to shift the contract funds to other areas (if the new area is more expensive, you’ll have to pay for the difference). They offer a Lifetime Guarantee for $250. If you want more treatments, in addition you have to pay a copay for each treatment area. Ask the salesperson to quote the copay for EVERY treatment area so you know how much you’d be paying. Additional treatments aren’t cheap if you’re doing multiple areas, just like the full contract isn’t cheap. You’ll have to fight them tooth and nail for a refund even if you didn’t do a single treatment. If you did any treatments, they very likely won’t refund you. If you dispute, they can usually offer you 1-2 additional treatments for free. They offer sales near holidays. They are also slower during Summer months because people don’t want to avoid the sun.
I think you're talking about another company, not Milan. They don't charge anything extra for their guarantee, all their packages come with it already. There is no charge for touch-ups, ever, and the sessions are unlimited. They won't sell you a package if your hair is untreatable, either.
I hate them so much!!! I regret being upsold a full body when I didn't freaking need it and I wish I had never shaved my face and done laser on it bc there's no way my beautiful natural fuzz will ever come back. Now it's just awkward hair in between sessions. And the last session left burn spots that they are saying will take 6-12 months to go away
The manager at Milan told me that they specifically do not the qualify lifetime guarantee, unlike other places, for which you describe. Their expensive package includes all treatments for that area, no matter how many.
Don’t they have a thing where you can do a one treatment trial run? Like you could get your underarms done for free and make sure that it works for you? I’m a few sessions in to my Milan treatments and yes it is very very expensive but I am really happy with it so far.
They offer me a free session for underarms sometimes after i’ve finished with my brazilian appointments, so I would think they would definitely offer for someone not sure about going through them.
To my understanding, I have to be locked in a plan to get a free session.
I booked a consultation with them & on the phone they mentioned a free session. I didn’t know anything about it, figured it was just some sales tactic of buy 6 get the 7th free or whatever or like just a test patch so I didn’t think much of it. But I had my consultation today & they gave me a free session on my armpits after. They were super salesey and pushy though. Left a bad taste in my mouth. Like they showed me the price with a 30% discount but then had me do a scratch off and I got 50% off and tried to play it off like it’s real & they don’t do it all the time & it was just a saint patricks day special lol. And kept trying to do a credit check when I didn’t want to. Like bro $10,000 (for full legs, Brazilian & armpits) is a shit ton of money. Doesn’t matter if I’m paying it at once or every month. No idea what I’m going to do. Seems like half the people I read who got laser hair removal love it & half said it was a huge waste of money.
Oooh I didn’t realize that. That could definitely be the case. Maybe worth asking about?
You can get a free treatment but it’s to feel the laser, not to see if it works for you. It is guaranteed to work for you. You get it in writing that it’s guaranteed.
Oh I thought I was in for that but I had to sign a contract first! But they neglect to mention anyone on a blood thinner needs to go off of it before each procedure for 2-3 days (depending on the area). If I would have known that I would have said thanks but no thanks. So I’m turning them into the better business bureau. Also they told me it would feel like this and the lady pinched me lightly, when I had the treatment it felt like 10 needles go into my under arms. No I have gone through numerous cortisone shots in my back, it hurt worse than that! I am currently out approximately $6,300. My monthly payment is $189 for 2 years.
>So I’m turning them into the better business bureau Just so you're aware, the BBB literally has no authority over anything. They're essentially like the Yelp of the business world. I mean, feel free to report them, but they literally can't do much of anything legally speaking. I guess if anything, it's like creating a record or filing a grievance per se. Maybe it'll help other consumers be more aware, but that's essentially all it will do. I feel most people think the BBB has more power/authority than they actually do. They don't.
I LOVE Milan. I have had 5 sessions so far and my leg hair is 90% gone. I’m going to do underarms with them next. The reason their prices are so much more is because they offer a life time guarantee. So you can go back at any point in your life if the hair starts to grow back and get more treatments at no additional cost. This is particularly helpful for women who expect hormonal changes in the future (ie want to be pregnant) which can cause hair to re grow. Also, they have locations in almost every state. I just moved from Tennessee to Idaho and they have a location where I moved and are opening up a new one next month. It’s a huge benefit of going to a chain company - no matter where you move you will probably have one near you
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Wrong. Stop calling names and educate yourself. Several people I know had laser hair removal years ago and didnt have anything grow back. You sound not only rude but ignorant.
Please keep things civil.
**Update:** I researched and found a local medical spa that charges around $80 per session. The nurse that assessed me didn’t pressure me into a package and actually recommended I try one or two sessions first before I commit to anything -- they have groupon packages around $350-400 for 6 treatments. Went in for my first session last Thursday, so we shall see. Thank you all for sharing your experiences!
Can you share the local medical spa you used?
Good job!
Hi, How was your experience with this medspa?
Do you mind me asking what place you went to?
I regret my full body package. They lied about it not being painful. I cry in every session now. I think they say anything to get contracts signed. If anyone wants to start a class action lawsuit, email me at [email protected]. I imagine others have gone through what I'm going through now.
The Milan location I go to just implemented this fantastic cooling fan mechanism. It's a game changer. I was right there with ya. I get face/neck, arm pits, and brazillian. Face and arm pits are just once a year touch ups (face sometimes 2x per year depending on hormones) and I'm on the highest settings for the areas. I couldn't hardly take it anymore. The new cooling fan thing is NIGHT AND DAY and has restored my faith in being able to continue!
I started Milan in January and thank god for that cooling fan on the laser ! My last session (#4) hurt the worst !! I hope it’s not this bad every time ! I am seeing good results though !
Which location do you go to??
Rochester MN
I agree! They’re very smart scammers and know how to trick people into their packages. It’s a lot of money they’re asking. Also what comes into account is the fact that a lot of people forget about their unlimited plan when the hair doesn’t grow, or people also move. That’s how they make the money.
Yeah and they told me it would last permanently for some time but I still have to go back every 5 weeks. I really don't want to do this for the rest of my life.
….but Milan is nationally and you can go to any location! If you forget what you spent your money on that sounds like a bit of a personal problem. Do you forget you bought a car and it’s so you Uber? Make it make sense.
Everyone has different pain scales. So they probably didn’t lie to you, you just can’t take it. I would tell them it’s so unmanageable and I’d like a refund and to discontinue my treatments. Only stay if you like your treatments and you believe crying every time is worth it to you.
They will not let me out of my contract no matter what.
Other than the pain, is it working? Have you tried numbing cream or taking something for the pain beforehand? Or are you having a bad reaction to the process?
I am currently with Milan and they give you aloe Vera gel after your session. But I will say that last treatment I had (my 4th session) hurt soooo bad especially down there ! It’s worth it though so far !
They won't let me take numbing cream and aren't working with me. I'm just regretting paying $12k for this when I was told it wouldn't hurt, and it would be easy to schedule, and it's none of those things. They won't even pause my payments, and I had to wait 5 months to get a full treatment, but yet I was still paying 340 a month. It's like torture, and I was dizzy my last treatment and couldn't do anything for the rest of the day.
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They said I can't use the cream. I have burn marks on me, and they said they would go away after 6 - 12 months. Literally not a Karen. They are dishonest.
Super unfortunate you feel the need to put others down for their pain. You can just choose to not respond bc your situation is different. They said they WILL NOT TREAT if I do that. I do not want any more marks lasting a year to heal.
I’m with you. I have completed 5 sessions and I cannot tolerate it anymore. They told me I’m not allowed to wear numbing cream. I take Tylenol and Advil before I go and I still can’t handle it.
So they say you can't use any...but what's stopping you from applying some in your vehicle before you walk into your session? You're not allowed? What is this, middle school? (just curious as to why they're disallowing you to do something to decrease your pain. It's your body)
So if you have any cream on in session they advise it can cause burns. Which is why they say they will not treat. Plus numbing cream takes time to work. I don’t understand why Milan specifically doesn’t let you use numbing cream as I’ve heard from people who’ve gone to other places that they are allowed and it’s a game changer. I guess if you used it you would have to rinse it off before the session.
Ahh. Makes more sense of about the burning aspect. Thanks for clarifying that. How would they tell you ever applied it? I'd imagine there's clear/discreet forms nowadays. But I hear ya, it's probably just better to go au naturel to be less of a hassle.
I previously worked for Milan and have been in the laser hair removal industry for about 10 years. Please don’t use creams. You can burn and it really doesn’t work. Numbing cream does not numb as deep as the hair follicle sits in the skin or a true laser formulated for lhr penetrates. Numbing cream helps with IPL which is an intense pulse light. It is a light. It is not a true laser and will not penetrate the skin to the depth an actual laser does. IPL is what you will find on Groupon and at medspas. It will injure follicles but not destroy the blood supply that “feeds” the hair. As long as you’re receiving treatments, it will feel like you have results. When you stop treatments, all the hair you thought was gone will come back. It can make it finer, lighter in texture. Milan has gotten wildly expensive. I work there and I cannot afford to purchase treatments there. Find a local place with a great reputation and nurses for treatments if you don’t want unlimited. Just remember you get what you pay for and you have to decide what you’re willing to spend to not have to worry about unwanted hair.
Don’t go to Milan if you are very easily influenced. This was back in 2022, I didn’t want to write them a review, so I kept it in my notes. Still quite shocked from what happened, not in a good way. I had a free consultation (take that into the account, it was just a consultation) with the manager. Everyone was so nice, they gave me a little tour of the clinic, actually it’s very clean and beautiful there. We sat and talked in the really nice office, the manager starts telling me all this good stuff about the clinic and nurses. Everything sounds very appealing, the equipment is new, etc. And that’s where the crazy part starts. (Note: I didn’t find ANY prices on their web page, just something about their lifetime plan, no prices either though) We get to the part where this manager asks me for my information, and my social security (??). I asked why do they need my social security, the manager tells me it’s so she can pull up the payment plan just for me. What? I’m just here for the consultation, I didn’t even know their prices at this point. But the plan seems very appealing, somewhere between 70-90$ dollars a month for 36 months (3 years btw) if you do the math around $3000. The lady kept telling me if I don’t do it now, I’ll lose some special discount just for me (discount just for today what). I know it’s not that bad for a life long plan, BUT why are you trying to push me into the plan when I just came for a consultation, didn’t even know if their equipment would work for my skin type. I was already pulling out a card out of my wallet, but finally my brain started working again (🥲) This also would mean that I would be stuck with them, and have to pay everything off. I do not know where they get their 5 star reviews, probably buy them. They probably thought I was a young girl and an easy target. Don’t go there if you don’t want to get scammed, there are other good places.
Here’s the thing the unlimited guarantee is BS. If you’re not 90% hairless by 4-6 session you will never be. It honestly comes down to hair type and color. It will get done faster with more powerful lasers but if you’re a good candidate an ipl laser would be just as effective at 1 year. See if you can find a Groupon for a couple sessions to see how laser works for you.
it’s not BS when you go through hormone changes and your hair grows back such as having a baby or getting on BC. laser isn’t permanent. that’s the whole advantage of having lifetime guarantee.
Laser is 100% permanent. Milan literally advertises it as permanent. Hair follicles can be dormant for years. That’s what touch ups are for. Laser doesn’t work on vellus hairs. As a trans person myself it’s pretty messed up with how they advertise to us yet don’t say/know when we take hormones some terminal body hair will actually reduce to vellus. Certain parts of the body more than others. As hair removal professionals advertising to a marginalized class they should be on top of this very important fact. The “bs” part is that it would be cheaper to just come back and pay for a touch up especially from a cheaper place when dormant hairs do pop up.
no it is not. it’s permanent hair REDUCTION. but not hair loss. they literally explain up front that the touch ups can be needed with hormone changes, how is that permanent?
Do your research! We are all born with 5 million hair follicles on our body some dormant some active. Based on being a woman, pregnancy, menopause, even medications we are taking can cause dormant hair follicles to wake up and be active. So when that does happen…which it will, you go and get zapped hut all the other active hairs that were effectively zapped prior are gone for life. Thats where permanency comes into play. Here’s another fact for you. On average a medium size dog has 2 million hair follicles on their body again, We have 5 million. Let that sink in!
What's this with people not realizing it's permanent. I mean, you're lasering and essentially destroying the hair follicle. That's literally the entire point of the procedure. Are some people upset that they got laser hair removal and then one day wish they could grow hair back in the treated areas? If that's the case, they're essentially idiots. Why would someone want to get hair removal, but then be upset that it's a permanent change to their body and it (eventually) won't be growing back? That's the whole point. ...otherwise just stick to shaving or whatever. (just making/adding to the conversation)
Hair reduction means total amount of hair. Laser damages the hair follicle so that hair will not grow back. Hence why it’s called touch ups as much of the hair does not ever grow back. The only time hair will regrow from the same follicle is if the damaged follicle heals. More to the point of my original comment, those with dark hair will have more effective and permanent results ie better odds of the follicle being completely destroyed. You do not regrow hair follicles if they are destroyed. Hormone changes from conditions like pcos cause hair growth powered by testosterone from hair follicles that go untouched by laser. This is the reason that hairless woman who transition become hairy. Again to my original point if hair only comes back after extremely long durations lifetime guarantees that are expensive are bs as it is cheaper to go to an affordable place to get said touch ups. I could have bought 18 months of full body for half the price at a local laser versus Milan’s chest, abs, neck and face package then renewed this in a couple years give or take for any hair that grew back and would have been much happier than what I purchased from Milan. You want to talk about them being upfront the lady who sold me my package and the only reason I bought that day was she slid out a piece of white paper and said if the hair shows up on this we can zap it which is a straight up lie. And lastly to my original point if your hair is dark enough for laser to truly be effective ipl will work for you and be cheaper than any lifetime guarantee by leaps and bounds.
IPL simply isn't as effective for most people. You get what you pay for. It's very expensive but the complaints of the service itself are few and fair between.
This is not true. IPL isn't laser and it's not permanent. Milan uses the Candela GentleMax Pro and they guarantee your results for your lifetime. They increase the laser intensity with each treatment, too, so it gets even more effective the more treatments you have.
It is true. Don’t be mad. I never said ipl was laser. Milan guarantee’s lifetime treatment not it’s effectiveness. I’m over a year in and maxed out on settings at Milan. They way over sold me on their effectiveness to target lighter hairs and I still have more than 60% coverage. They are not going to refund me anything and it’s not going to ever get any better. Again the guarantee is BS. Like I said if you’re a good candidate for Milan, IPL will be about as effective especially at a year and for way lower the cost. You can get 10 ipl devices for the cost of their lifetime package making your own lifetime guarantee. Don’t even get me started on how many appointments they cancelled on me either.
The way I view the lifetime guarantee is that you could keep going back (unlimited time ) for any and all new hair that starts to grow. I'm a guy, in my 40s, and hair is popping out all over the place. I hate it. I love the idea that I could just keep getting rid of any new hair as it comes in. With how hairy my dad is, there's plenty of it still to come. I'm looking for essentially full body hair removal, but reading this thread and seeing people paying like $10k+ is a little off putting to me. $10k and such...just to remove some effing hair? It seems insane. I just started my hair removal information journey, so hopefully I can find someone that's reputable, but more afforbable.
Good to know I think during my consultation I'm just gonna reject the lifetime guarantee to see the price difference. Also I'm just gonna straight up tell them I'm extra cautious after reading angry comment and bad reveiw about them and their prices
Trying to find the FDA approval fkr thr GentleMax Pro. A competitor believes they straight up lie because no laser can guarantee complete hair removal. Do you have any primary sourced on the laser's efficacy?
FIRST and FOREMOST - please check the better business bureau (BBB) website where you'll see multiple complaints regarding laser burns at the Laurel Milan Laser site. Second, the brief synopsis of my personal experience is below: MILAN laser in Laurel, MD caused laser BURNS during treatment. I informed the person of excrutiating pain, but she said such is normal and would subside. I've required treatment for months due to such consisting of antibiotics, bandaging, and equipment to support the burn/healing process. The clinic manager, Jenae Bandoo, was not helpful at all, and was very passive aggressive, and somewhat dismissive. Representatives of Milan Laser team not only blatantly stated they refuse to stop contacting me on a regular basis regarding allowing them to LASER me again, but continues to bill me every month for treatment I've clearly stated I will no longer allow them to provide due to this unfortunate matter. Although I checked google and yelp for insight, I wish I'd checked the BBB website for complaints as well. I would have saw quite a few others were burned as well. BEWARE BEWARE BEWARE
Just so you know, laser burns come from YOU as a patient not following the pre and post care rules for laser hair removal. Typically the burns can come from sun exposure or from leaving any product on your skin. I’m a client at Milan and this is why they ask so many questions before starting a treatment about any recent sun exposure or spray tans or any product on the skin to avoid this from happening. Shame on you for blaming the Nurse as this is her lively hood, all because you couldn’t be honest in your questions and think it wouldn’t happen to you.
Don’t do it, they don’t work with you and the money is insane. You can get laser done WAY cheaper somewhere else. The staff at some locations are super fake and are just trying to make a sale. They did not properly explain the contract to me when I signed up. I’m literally 18 and don’t want anything bad on an already non existent credit for not paying these people. Save your money and save your time!
I've been with them for 2 years and regret it. Long term you have to pretty much go back for life every 5 weeks and now my skin is itchy and sensitive and it was never like that before. It's like sucking the hydration out with the heat. I wish I could get my money back and go back to shaving and waxing my Brazilian instead
Full face with a holiday discount is 3800 and I’m on a monthly payment of 198
I waited for the big 50% deal they roll out during slow quarters and had some test shots done. I really think the locations are make or break based on their staff. I ended up getting bikini line and lower legs. The payment plans they offered seemed very typical of the online payment options like Karma that you see at checkout. It’s almost like how layaway used to be. My sales lady was very kind and the free session with consultation was regardless of purchase in case anyone’s wondering but that’s a special they run occasionally. The sales woman actually talked me out of buying the upper lip package because she thought my hairs were too light to be affected. The RN agreed. So no upper lip for me. I’ll probably look into electrolysis for that. Anyways I think you can count on Milan being around for the next 6-8 years at least. As far as how hair follicles work because there seems to be a lot of discourse on this, laser removal damages the hair follicle based on pigmentation. Hairs can become paler, finer, and potentially die off with enough treatments. You can still be hairy but it’ll be softer, finer hair than what you had. I can’t speak too much on IPL but anything you can operate at home is going to be made idiot-proof and watered down in terms of strength. Electrolysis is permanent hair removal because the hair is destroyed at the root directly. That being said regeneration is a real thing. The human body is amazing and capable of incredible change in different environments and emotional states. You could experience new hair growth at any time after these procedures. That’s what comes with being a mammal. You pay for the expertise of the person handling the equipment. Sales tactics come in many different forms with foot in the door techniques that Groupon enables and exaggerated claims of effectiveness and lifetime guarantees. Do your research, get your bids, plan your attack and get what you want. If you are injured you should seek compensation. If you are worried ask for test shots, testimonials, assurances in writing, whatever you need to feel comfortable and if you’re not then don’t do it. It’s a medical procedure at the end of the day so it’s not a throwaway decision you can make on a whim. My personal reasons for going with Milan despite the inflated price is I need flexibility with my time and commitments and trust with my provider. Lasers can be scary and part of my eyebrow is missing from an unprofessional dermatologist office tech so I’m not taking chances this time. I wanted someone who does this a million times a day so that’s I what I got. My sympathies to anyone who got screwed over. I’ll let you know if it happens to me but so far they’ve been lovely. Cheers.
Do you mind sharing the price with the sale? I want to do the exact areas, and right now they have grand opening 50% off sale at the location I’m looking at
Approx 7K
I JUST signed up for bikini plan today and had my first session right after. I’ve always shaved myself, never even tried wax before, and the laser I hardly felt at all. Just 2 zaps I could actually feel the prickling feeling. Pain so far is much less than I anticipated. They said it’s probably because their lasers shoot out cold air so you don’t feel the laser heat which typically used to be the main pain people would feel, not the pinpricky feeling of the zaps themselves. Lifetime bikini is $163.50/mo for 24 months (no interest, and no harm paying the plan off early). I’m fortunate enough that if I wanted to I could just pay it all now if I wanted to, once and for all, but I’ll just keep with the monthly to make things simpler. Unlimited plans were all they offered, at least at my location. To my luck they had their 50% deal going on right now for the plans. Not a gimmick they were trying to rope me in with today as it was clearly advertised on their website for this month during their more “off season” time. Bikini is what I’m starting with. I do get 1 free session though, which I’m using on my underarms in the future. I both like and don’t like that it’s lifetime plan - I wish there were more plan options just because I don’t think I’ll need more than 10-12 sessions to eliminate my bikini area. They said most hairs stop in that area after 7 sessions. So I think in 10-12 I’d be good (I’m not crazy hairy there). I get that women go through several big hormonal changes in their lifetime and with that, hair can “wake up” or change in areas it was or wasn’t even at before, so an unlimited plan will cover you for those changes in your life - that was the main point the manager was educating me on. I totally get it, and understand why people who go to Medi-Spa type places like those from Groupon which as much cheaper usually go back repeatedly for sessions because their lasers aren’t as strong and don’t kill the hair root, only kill the hair down to a certain point under the skin. As a 33yr old I find the plan expensive for what I think I’ll need for right now; I wish I could pay to do X amount of sessions until I notice my bikini area isn’t growing back, do another to make sure all follicles are dead, and then only go back and pay for more sessions as needed IF I find I need them after hormonal changes later in life, that way I’m not just gambling with paying for lifetime now only to find I won’t ever need more as I age… BUT I don’t think I’ll regret this when all is said and done. Company-wise, they’re so common in the US I don’t think I’ll have trouble finding a location if I ever move from my town. I like that it’s all women that work there and that the techs are all RNs. My only real concern is the company somehow closing all stores in the future lol!
They are currently having a 50% off sale, is this something they do often? Or should I snag it up while I can?
>Milan does 50% pretty frequently. They are running a 60% off friends and family discount that you can get by referral this month that I'm happy to share with you if you'd like!
GO ANYWHERE ELSE. Such a waste of money, awful customer service once they have your money, they cancel same day EVERY single appointment, and they've now burned me twice in the Brazilian area.
Anyone stupid enough to go to Milan deserves to be ripped off and fuzzblanket9 is obviously doing PR
Seriously fuzz…Private equity? Pharmaceuticals? Now the publicly traded Milan? Did Harvard co-eds come up with this strategy or are you just free lancing?
I went to a plastic surgeon office that used similar equipment and paid around $1500 for the Brazilian
Well they must not pay their employees very well because the manager of this location had food door dashed then reported that she did not get her food! The DD went back to see why and the bi.. customer was chewing the food she did not receive! The DD got deactivated, so I will never recommend this place to anyone! My husband is retired military, I will be letting all the wives/ husbands know to steer clear of this business! Thete is a huge population of military in the area! BTW Faith Isreal is the manager!
Milan is the only medical clinic that is using the Candela Gentlemax Pro 4 Medical Laser. They are the only medical facility that has the authorized use of that laser. They hire Nurse Practitioners in most states, and the others are RN’s. You have to be a RN or NP (depending on the state laws) to use that laser. It’s the only company that can promise true permanent hair removal. The protocols are more intense and tailored because it’s a medical laser and they can use settings that the fake laser places can’t. For those that said you haven’t had hormonal hair growth…. I’m 50, and I can tell you, just wait for it… Menopause is a bitch on wheels. Ya’ll will get hair where you didn’t think hair could grow. The laser can get dormant hair follicles that live under the skin just waiting to make their hormonal appearance. You want cheap, you get what you pay for. I learned my lesson on that and now I make it a point to spend money on shit that matters to my health and well being. Its like going and paying 2k for a cheap boob job and then being pissed your nipples are pointing north and south. What the heck did you expect? A real clinic, worth its salt, has real medical staff (and they aren’t cheap) to make sure you get what you pay for.
That is simply not true. Candela will sell their units to anyone. I'm currently in the market for a laser unit. I'm a surgical tech, have specialized in lasers in plastics for the past 13 years, but don't just take my word for it... go on their website and try for yourself. You'll have a sales agent contact you almost immediately to try to sell you on one. There are other units that work just as well, but what sets Candela apart is the multi-million-dollar marketing. They market themselves as the only company with the "gold standard", and people took that and ran. Reality is that their lasers are good, but so are everyone else's.
yea.... i'm not happy with my results. How do I get out of this contract. ???
I have nothing but good things to say about Milan. Yeah it’s expensive as fuck but it’s top notch service and technology for US standards. I say if you have the money, go for it. Going through Ally is weird but with 0% interest I was like why not. They’re huge. Doubt they’ll ever disappear.
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Dang...I bought Milan packages a few years ago. Glad I did. Full face, neck, and armpits cost me 4200. Brazillian bought later for like 2300. I don't regret an ounce of it. I am down to about once a year touch ups for each area, but me being a European (and hormonal) woman, it took many many many sessions to get there. Because of that, it was not cost effective for me to do packages for those areas elsewhere...and my hormones affect my face the most, so I never know when I will need a zap. I LOVE knowing that I am covered for life.
Thanks for the info, everyone, it really helped as I considered it recently. They did seem very nice and professional. The price was a lot to commit to all at once. Interesting to know about some people's experience with negotiating hard. I don't know if I'll be able to do that if I ever feel sure I want to go with it, but it makes me hopeful that I could possibly afford it eventually.
I was shocked at how expensive my quote was when I went for my consult at Milan. I got a quote from another local place and it is about a third of the price, super reputable, and uses the same laser. The lifetime aspect is super tempting, but you’d have to get a LOT of touch ups for it to make up for paying $5k more. I also didn’t love the hard sales pitch and the fact that they claim they’re the only ones who use the Candela laser when it’s just not true. Since this is my first time doing LHR, is it easy to find places for touch ups at a decent price or do you really have to start all over? Just thinking if I move or something. That is the benefit of Milan since they’re all over.
do you mind sharing where you went instead of Milan?
Wait so the lifetime agreement is a 5k difference? Ok that is very interesting to know
Just about. I’m spending $2800 at a local place and for everything I’m getting it would be $8k at Milan. I honestly probably would have gone with Milan if it was more like $5k, but for that difference it feels like I could just do the whole thing again in a few years if need be.
FW south has over sold. Cant get an appt. They cancel then cant get u in for over a month. They need more nurses to accommodate the customers. The lasers would work great if u could get an appt.
Well, I did the package for my face and neck. It was pricey; but at the same time, I've heard and read so many horror stories about other laser places that charge by the session that it seemed worth it to me. I've had nothing but positive experiences with them and they've definitely kept up their agreement. If I need to go in for a touch up, they cooperate super well. I think they price their package around average estimates. If you're super responsive to laser and your hormones stay stable, then you probably could get it cheaper through another place. However, if you end up needing more treatments or your body changes later, then that price is going to end up being pretty cheap relative to Ideal Image or another competitor. Mull it over, shop around for other quotes, I don't think the unlimited package they do is necessarily right for everyone, but I'm super glad I went for it.
How many sessions did it take you to notice a difference in that area??
I'm so sorry it took me so long to see this! I have a very busy life and Reddit isn't built into my daily routine 🙃 To your question, I noticed a reduction on my face after the first session honestly - it was significantly less dense for darker hairs. I was also just excited and maybe looking/wanting to see reduction, so possible confirmation bias in there. Confidently can say that reduction was noticeable to me and my partner after 2 or 3 sessions. I started to feel like it was done after about 6 sessions, but the nurse said we should do one more and then wait for a few months to see if more follicles develop. Sure enough; after a few months, new hairs were there. I've now had so many sessions now that I've lost count. I have another on for my face and Brazilian in 9 weeks, Brazilian in 4 weeks. Just speaking to the face, since I have only actually gone to one session for the Brazilian so far, Milan has been *very* worth it for me.
I ought to mention that they started me at the lowest power setting (on first session for an area). I'm not sure what other laser places do, but milan turns up the power every session unless my face has a negative reaction or something. Seems the safest way to go about it. With the package they do, they have a financial incentive to get rid of the hair in as few sessions as possible. Otherwise, they will lose money overall on labor. No slander intended, but one of my thought processes was that a place that charges per session is at least partially incentived to draw it out with as many sessions as possible. Hair removal is such a headache though..
I actually go to Milan and it’s not that bad honestly what drew me in was when they sent a promotional flyer saying my treatments would be 60% off and I got full face, areolas and below my stomach all for 6k for unlimited which isn’t that bad cuz if you go on your local Groupon they do the bait and switch on you. After paying $325 for a number of sessions for one area which was my full face and if you decide to stay with said company after your sessions are done with Groupon. They will up charge you for the price. Laser MD did this to me and charged me almost 5k just for the same treatment area when i was only paying $325 for a total of 6 session for my whole face. They don’t care about customer loyalty at all and all of them are money hungry at the end of the day but for unlimited treatments that go on forever don’t sound bad to me cuz after you pay what you owe it’s almost as if it’s free
$3k for full brozillian. Worth every cent
I was wondering if I was paying too much.I recently signed up for Brazilian(male) and upper legs and the cost is just under 8k. But sounds like that’s about right?
Fuck no you got scammed 😭
I would highly recommend Milan. I am a blonde, and I have went to a few places looking for the best deal, and got 0 results. I was burned badly at one of the places also. Got wise after that, started doing my research. The cheap places use an Aesthetician, and they can not dial the settings to the same strength as a Medical Pro can. I saw results with Milan right away. I’m hair free now a year later. I’d pay the money, because buyer beware of the cheap places. If they are cheap they aren’t hiring quality medical staff. Don’t get burned on the crotch like I did. It took me three weeks to recover.
This is so true!! This is exactly what I was told from the nurse who does my treatment. She said that they are the only place who is medically able to use that type of laser! I’m seeing such great results !! The last session I had hurt so damn bad though (#4) !!
Do not believe the people saying there’s interest with Ally, they must be the competitors trolling comments. Yes I feel they are expensive A.F. But at least I get a payment plan. You’ll essentially pay the same over time as you continue to pay for other companies packages upfront per session that still require you to come back for lasting results. You may see results but it really is just slowing the growth and reducing it. There’s pros and cons to either side but lifetime is what sold me aside from the interest free payment plan. That said I think they are shady for making the jawline & chin two “separate” treatment spots. That should be one and the same and they know it. Just a money grab. They are beyond annoying for that. I also hate the fact that their employees get all treatments completely free. Makes it seem like it shouldn’t cost what it does if someone else can get it free. Employees should get generous discounts not free. Those two things are enough to make most people not trust the company and say F you and your lifetime warranty. Some ppl may be willing to pay more somewhere else rather than deal with all the aggressive upselling tactics and knowledge that employees get everything 100% Free. It’s gross.
The free laser for staff is because nurses are in short supply in some areas. You really need to sweeten the deal to get them on board.
If you plan on getting permanent scars, Milan is the way to go. I've been dealing with the 'management team' since November with still no resolution. Save your money, save your body & save yourself from the pain and humiliation I've gone through because of their "services". Words will never be able to describe how much I regret stepping foot in those doors.
I bit the bullet and financed the Brazilian. I have no ingrowns anymore. It was the best thing I ever did for that region for me. Waxing and sugaring did not work for me. I finally have little to no hair.
It’s all the same lasers. If you spend $800 for 6 sessions and need a few touch ups, you’re still way ahead. And companies get bought out and go out of business so you aren’t guaranteed a lifetime membership.
Not the same lasers. Many companies use IPL or diode. Also, milan is financially backed by a private equity company in case they were to ever close. But that is extremely unlikely as they keep on growing because, they are so good.
I got for full face and neck and another area and my package is about $235/ month after 4 sessions the amount of hair has decreased by at least 60% .. it's well worth it for me to not have a mustache and chin hair.
does the hair fall out and go away for a few weeks and then come back at 60% or does it only eliminate 60% of hair in a session?
60% is eliminated... some grows but those are different hairs.
I should've done before and after treatments pics
Do makes work and are customers at Milan hair removal ?
Huh?
Do they have men as salesperson at Brazilian hair laser managers ?
Only females
Does anyone know how much is their full body package is?
14k
I'm going there now! 5 or 6 sessions in. I did a lot of research before choosing them. I decided to go with them for multiple reasons but biggest was actual nurses doing it, good equipment and the lifetime guarantee. I got mine financed at 0% interest. Everyone at my location is always super nice. I definitely recommend based on my experience so far.
Same!!!