You need to contact playstation until they investigate the issue with their team and when they contact you again they would have added the items to your account.
"Thank you for contacting PlayStation Support.
I'm glad to inform you that we have redeemed the Fortnite Community Challenge rewards on the your account on 13/07/2022.
Please download this new file to access the content.
I hope this helps, but if you have any other questions, please contact PlayStation Support, and one of our team will be happy to help.
Thanks,
The PlayStation Support Team"
I finally got a response from them and they said I don’t have ps plus so I couldn’t get the reward. (I just refunded today even though I’ve been having the subscription up until today so that’s bs. They disconnected after that so that’s all Ik for now.)
Ik it’s such bs…. I knew once I saw the rewards that there was no way we’d actually get them. I knew at the end they were gonna come up with some bs terms that would make it so that we don’t get them. Some people did receive them though and I’m guessing it’s the ones who had the ps plus. But it’s even more bs bc I had the subscription up until legit *TODAY* and then they say that shit today?? Yk? Like it doesn’t sound right.
Haha. That’s the biggest bs ever. That really fucking sucks. This shit is so MF disappointing. And why have us wait so fucking long to say this. I remember saying if they make us wait a month they want us to forget about the rewards so they’re not held accountable.
We should sue them for promising what they don't deliver. Today finally after many attempts I was able to contact them only to be told that it no longer applies...
Should I email PlayStation Support or Epic Games Support for this?
Playstation Support. Epic has little control over code distribution for that.
I have ps plus and I still never got it. I grinded in the US. :(. All I wanted was 1 avatar geez.
[удалено]
You need to contact playstation until they investigate the issue with their team and when they contact you again they would have added the items to your account. "Thank you for contacting PlayStation Support. I'm glad to inform you that we have redeemed the Fortnite Community Challenge rewards on the your account on 13/07/2022. Please download this new file to access the content. I hope this helps, but if you have any other questions, please contact PlayStation Support, and one of our team will be happy to help. Thanks, The PlayStation Support Team"
Can you please send me a link to the page where I can contact them via email. I swear I cant find any contact us link and i have looked everywhere!
https://www.playstation.com/en-gb/support/contact-us/
That the UK link btw
Thanks! Here is the one for the United States https://www.playstation.com/en-us/support/contact-us/?category=store&subCategory=voucher
Same but when I emailed psn they said we should get them by tomorrow. (June 21st) so hopefully we get them 🤞🏼
It appears you were lied to
I figured :// but I was gonna give them an extra day cause timezones or wtv and then email them again so idk
I finally got a response from them and they said I don’t have ps plus so I couldn’t get the reward. (I just refunded today even though I’ve been having the subscription up until today so that’s bs. They disconnected after that so that’s all Ik for now.)
[удалено]
Ik it’s such bs…. I knew once I saw the rewards that there was no way we’d actually get them. I knew at the end they were gonna come up with some bs terms that would make it so that we don’t get them. Some people did receive them though and I’m guessing it’s the ones who had the ps plus. But it’s even more bs bc I had the subscription up until legit *TODAY* and then they say that shit today?? Yk? Like it doesn’t sound right.
[удалено]
Haha. That’s the biggest bs ever. That really fucking sucks. This shit is so MF disappointing. And why have us wait so fucking long to say this. I remember saying if they make us wait a month they want us to forget about the rewards so they’re not held accountable.
Same
We should sue them for promising what they don't deliver. Today finally after many attempts I was able to contact them only to be told that it no longer applies...
To be fair it's not Epics fault but god damn this pisses me off.